VRC - Management Solutions Committee

SPECIFIC ISSUES/QUESTIONS

Please provide information that covers the following specific issues/questions?

About your company:

1. Type of business entity (Corporation/LLC/LP/LLP/franchise/other) Corporation 2. Number of years in business 35 3. Is business or parent publicly traded? No 4. Full legal name of parent or holding company, if any. Buck, Reynolds Corporation 5. Ever engaged in litigation? No 6. If yes, provide details. 7. Has a management contract ever been terminated for cause? No 8. Does the management company carry errors & omissions insurance? Yes 9. What is the policy limit? 1,000,000 10. Provide company mission or principles The company’s mission has always been the same…provide the highest quality profession management services. Our goal is to ensure that your owners view living in your community as a positive experience. 11. Member of the BBB? Yes 12. What is the minimum length of agreement? One year 13. How many days notice is required for termination by either party. Conditions (e.g. with or without cause)? 60 Days’ notice 14. Describe why your company is right for our community? Our company is made up of professionals who are passionate and focused on building relationships within the communities we manage. We know that our team’s expertise, along with our dedicated support departments, help our communities thrive and allow us to provide the service level in which each Board expects. As a leader in community management, we ensure our management teams approach benefits our clients and their community. As in many professions, experience counts. Our knowledge, coupled with our professional approach and individual attention, allows us to provide you and your residents with a positive community living experience. We are dedicated to safeguarding the Board and its interests while providing professional management to the Board and community, adhering to the governing documents, as well as local and state laws. In addition to providing effective and proactive management, we are proud to offer the flexibility to customize our service level to fit each Board and the community’s needs. We know that positive performance history, timely response, robust administrative, financial services, and a professional commitment are essential to the success of each client relationship, and we are therefore committed to that goal.

15. What makes your company unique among property management providers

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