approval by the Board of Directors. Management shall prepare correspondence to homeowners and others at the Board of Directors’ request. Such correspondence shall not exceed five (5) letters per month. Management reserves the right to collect an administrative fee for additional correspondence requests. 3. Management shall take timely action as appropriate and consistent with both budgetary limitations and Board direction regarding maintenance requests received. 4. Any copying and mailing of newsletters and/or other communications to homeowners may be prepared by Management (or a 3rd party at management’s discretion) , and the costs of preparation/mailing shall be paid by Association in accordance with the schedule attached hereto as Exhibit A.
C. After Hour Arrangements.
During the time the Association's office is closed, (outside of regular business hours) Management shall provide a 24-hour, seven days a week telephone answering service for the purpose of receiving reports concerning (life or property threatening) emergencies in the common areas of the Association. "Emergencies" shall not be construed to include any of the following: vandalism which does not impact the habitability of a residential unit, parking violations, towing problems, loud parties or unruly behavior in dwellings or on the common area. After-hours calls requiring action may have associated costs (Exhibit B)
D. Common Area Facilities Management.
1. Management shall provide regular periodic site visits to the community to ascertain if proper performance has been provided by vendors and contractors. Management will follow up this inspection by communicating with individual contractors if necessary and will advise Association's Board of Directors of any problems encountered with those contractors. 2. Community Manager shall immediately notify the designated Board member of any situation detected in the property site visit that could be a hazard to the health or safety to people/pets or cause serious property damage to common areas or individual units. Community Manager shall follow the direction of the Board pursuant to the Association's governing documents to remedy said hazard or problem. 3. When requested to do so, management can review and make recommendations to the Board of Directors concerning contracts or bids for maintenance and upkeep of common areas, and other services to the Association. Management shall also maintain a list of various vendors and service providers as may be needed by the Association for the
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VRC PPM Proposed Contract 2022 2/4/2022
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