Corporate – IG, Patient & Clinical Safety of the
Quality Assurance & Patient Safety
To identify and address actual and potential patient and clinical safety issues across ALL services
02.2022
Completed for all clinical services and general aspects of the clinician and patient safety in S1 Community Unit. Shared with DPO / Governance Lead. Separate document to evidence audit & shared with Quality & Safety Committee. Plan to keep the audit updated as issues and resolutions to these arise, where required .
Outcome: As a result of this audit, there were several measures implemented to improve patient and clinician safety – such as the introduction of Docman, the admin processing of tasks and communications & letters, information governance procedures and handling. This is an ongoing process to assure the Board of corporate compliance with data privacy and security.
SystmOne Community Unit
3.3.2 HSJ AWARDS
NNPC and Xyla Elective Care became the proud finalists in the 2021 Health Service Journal (HSJ) awards in the category of ‘ Primary Care Innovation of the Year ’ for the tele-dermatology project which was delivered across Norfolk & Waveney from January to December 2021. The HSJ award ceremony was held on the 18 th of November 2021, and was attended by the NNPC Chair, Senior Management Team, the service and clinical leads who were involved in the service delivery. Although not winners of the category, the service was recognised for the impact of the service on reducing waiting times from 50 weeks to 48 hours with photo advice and guidance. This hugely valuable service is a good example of how innovative ways of working in partnership can have a positive impact on patient care. It also demonstrated how the application of education and training can benefit the clinicians in Primary Care.
NNPC Quality Account 2021/22
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