REGIONAL PROJECTS: GOING BACK TO BASICS
The purpose of the Regional Projects is to ensure the basics of L&D are in place and practiced consistently. Each leader in the region has been assigned one of these projects:
PROJECT 1: ONBOARDING JOURNEY
PROJECT 2: LEVERAGING LOYALTY
PROJECT 3: LMS REGIONAL ROLL OUT
Clarify the process for the onboarding of new colleagues including the essential programs and time frames that they need to undertake to successfully integrate to Shangri-La.
Design brief learning programs for colleagues to learn how to increase guest loyalty including learning in more detail about the Golden Circle Rewards Program.
Design a process that covers three stages of roll out of the Global LMS (Learning Mgmt System) including actions prior to launching, during the launch and after to keep it alive.
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