Operations Manager
About You
What you’ve done before
• Worked in a customer-facing business, offering goods and/or services. • Experience working in residential real estate and co-living ideal, but not essential. • Experience of mobilising a new property ideal, but not essential. • Management or supervision of others on a regular, routine basis. • Accountability for financial performance in one or more previous roles. • Built good rapport with all residents. • Passion for providing an extraordinary service. • Create a real home for our residents.
What you’re good at/ known for
• Building and sustaining high-quality relationships with your people, customers, clients and colleagues. • Commercially savvy. • Inclusive of others, non-judgmental, fair. • Presence and credibility to work with a wide range of groups and individuals. • Highly organised, on time, well-presented. • Building a thriving community within the building and engaging with the local community and partners. • Maintain systems with up to date customer feedback and personal preferences.
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