FACILITATING GREAT NHS STAFF NETWORKS
Case study: Disabilities and Long-Term
Staff networks play a vital role in creating inclusive, supportive and progressive workplaces. Leading a network requires Chairs and Co-Chairs to convene and facilitate crucial spaces for employees to share lived experiences and drive meaningful change through collective commitment. In partnership with Lancashire and South Cumbria, Midlands and Lancashire CSU, and Boo Coaching & Consulting, the NHS North West Leadership Academy facilitated a system-wide conversation with network Chairs to better understand their development needs. Whether new to chairing or highly experienced, leading a network can be both exciting and challenging. Drawing on these insights, seven top tips have been developed along with a flexible support package to help Chairs and Co- Chairs across the North West lead with confidence and strengthen engagement.
1. Define a Clear Purpose
3. Make Meetings Productive & Inclusive Respect members’ time. Make meetings matter by:
5. Collaborate & Learn from Others Networks thrive through connection. Strengthen yours by:
7. Make It Sustainable
Staff networks need a strong foundation rooted in NHS values and Trust priorities. Ask:
Avoid burnout by building resilience into the network.
Conditions Staff Network (DLTC) at Blackpool Teaching Hospitals NHS Foundation Trust. The Disabilities and Long-Term Conditions Staff Network (DLTC) at Blackpool Teaching Hospitals NHS Foundation Trust recently promoted Safer Accessible toilets with Euan’s Guide, a national organisation supporting accessibility in key organisations which produces a review of sites. This involved working with Blackpool’s estates and facilities departments to survey red cord use and availability to ensure that users could reach and utilise the alarm facility after a fall. A red cord card asking users to enable the cord to hang to the floor were placed by members in key facilities. This was a successful partnership working project and raised the profile and work of the network whilst improving accessibility for staff and patients alike.
Share roles and delegate tasks.
• What do we want to achieve?
• Setting clear, balanced agendas.
• Partnering with other networks.
Mentor future leaders.
• What difference can we make?
• Using tools like breakout rooms and anonymous feedback.
• Aligning with HR, EDI, and wellbeing teams.
Keep good records and support smooth transitions. Tip: Create Buddy or Ambassador roles to support engagement.
• What challenges are we addressing?
• Following up with actions or updates.
• Engaging with external organisations.
Clear purpose keeps members engaged and focused. Tip: Try developing a mission statement, logo, or briefing paper to clarify your aims. 2. Build a Strong & Diverse Membership Broad, inclusive participation drives success. To grow your network: • Use multiple communication channels. • Vary formats – social events, webinars, discussions. • Ensure all members feel welcome and heard.
Tip: Dedicate time for peer support and lived experience sharing.
Tip: Join or host a Network Leads meeting or national events.
Final Thoughts: It Takes a Community As Chair, you’re creating more than a network—you’re building community.
4. Focus on Impact & Outcomes
6. Secure Senior Leadership Support Leadership backing boosts visibility and influence. Keep leaders informed of challenges and successes.
Drive real change by:
• Setting clear goals and tracking progress.
Be curious and open to feedback.
• Sharing success stories widely.
Celebrate progress and value contributions.
• Using data and lived experience to influence strategy. Tip: Offer insights to inform policy, training, or planning.
Advocate for resources and policy change.
Look after your wellbeing—self-care enables good leadership. A mentor can be a great support along the way.
Read the full case study here
Invite leaders to be visible allies.
Tip: Ensure your network is included in manager briefings and staff induction.
Tip: Offer hybrid meetings to suit different working patterns.
nw.leadershipacademy.nhs.uk | Leader
Leader | nw.leadershipacademy.nhs.uk
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