The Deck Book

DECK BOOK September - December 2021

LUXURY DECKING

SO MANY INCREDIBLE SPACES

As I am writing this, I’m looking back at an incredible year in the garden so far! It has been inspiring to see so many amazingly beautiful outdoor projects taking place making our gardens and other outdoor areas even more meaningful than ever before. We have seen how versatile our outdoor spaces can be and how passionate so many of you have been creating stylish yet functional spaces for you and your clients. We have seen many garden offices and bars being built, garden cinemas being created, swimming pools and outdoor kitchens being constructed. Trekker decking have complemented many of these projects offering a low-maintenance and durable alternative to timber decking. And, as I have said before, we are so proud to be working with composite decking which is an environmentally friendly product made entirely from recycled wood and plastics. You can feel good with Trekker! NICK WHILEY International Project Director

P.S. Please see page 32 for some exciting new cladding colours and finishes!

info@trekkerglobal.com

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WHY TREKKER COMPOSITE DECKING? 6

UPHILL ROAD - CASE STUDY 8-11

ESKDALE TERRACE - CASE STUDY 12-13

DECKING 14-25

CLADDING 30

Discover new cladding colours on page 32

INFORMATION 34-35

Tel: 01524 737000

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4 HO904 Trekker Vulcan Woodgrain

info@trekkerglobal.com

FEEL GOOD WITH TREKKER

Trekker composite decking and cladding products come with FSC® (FSC-C009500) certification. They are made from recycled wood and plastics and are themselves fully recyclable.

Tel: 01524 737000

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• Trekker decking is easy to install and can be worked just like wood. Full installation instructions are included in every product delivery, and they are also available online for your convenience. • Trekker comes with a 15-year warranty in both commercial and residential applications. • Trekker products are made in our factory in Europe, and a lot of stock is available in the UK for next day delivery. • Composite decking will not rot or warp and requires very little maintenance. • You will not need to oil or seal composite decking, and there are no splinters unlike with wood. • The product does not host the growth of algae and it is anti-slip even in wet conditions. • Trekker products are environmentally friendly. They are FSC® (FSC-C009500) certified, made entirely from recycled hardwood fibres and virgin polymer, and are themselves fully recyclable. WHY TREKKER COMPOSITE DECKING?

info@trekkerglobal.com

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Tel: 01524 737000 7 Product in this picture is HO955 Vulcan Grooved

UPHILL ROAD

Nestled in the busy city of London lies the stunning Uphill Road Project; a beautiful building development made up of six ambassadorial houses. Designed for residential use, the home required new decking for the outdoor area to set the scene for a truly breathtaking home. Havwoods’ Chocolate Trekker composite decking was chosen for its contemporary wood grain look and feel and the added advantage of it not rotting or warping like solid timber. The rich chocolaty hues work beautifully across the exterior, complementing the building’s modern characteristics. Creating a striking visual contrast, the decking has been used for both the house and swimming pool surround. The Trekker decking boards are a popular choice for both residential and commercial spaces thanks to the robust and slip resistant qualities.

Product in this picture is HO900 Chocolate Wood Grain

info@trekkerglobal.com

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9

info@trekkerglobal.com 10 Product in this picture is HO900 Chocolate Wood Grain

Tel: 01524 737000

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ESKDALE TERRACE

Set within the bustling town of Newcastle is the newest venture from Lifestory. Eskdale Terrace is a stunning collection of 63 independent living apartments that has been specially designed to enhance social connection. When this new development needed an aesthetic yet practical decking solution for its exterior, Trekker decking was selected to provide a visually appealing solution that would allow safe and easy access to the outdoors all year round. All residents have access to the comfortable owners’ lounge, or they can head outside to explore the landscaped terrace with friends; therefore, the exterior needed to be fit for purpose. Vulcan Grooved from Trekker was chosen for this project. A safe choice for residents, the striking grey decking has inherent anti- slip properties; ideal for an outdoor space that guests will use all year round. With the help of Trekker, this stunning retirement development has created a beautiful terraced area for residents to explore, which is not only stylish but also secure.

Product in this picture is HO954 Trekker Vulcan Grooved

info@trekkerglobal.com

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Tel: 01524 737000

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ENDURA²

NEW PRODUCT! ENDURA²

A revolutionary new decking range, ENDURA², guarantees high resistance to stains and particularly fats, making it well suited for outdoor cooking areas or hospitality sector. ENDURA² is scratch resistant and features extreme tolerance to UV light. The product has the look and feel of wood but comes with a high longevity and is extremely durable.

The ENDURA² range is manufactured by using a new technology in which the core of the deck is manufactured in HDM (high density mineral WPC core), and the exterior is manufactured in a modified polymer (Nanotech Shield).

GROOVED PROFILE

GLACIER GROOVED

HO1100

Composite Decking; Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 24mm Width 150mm Length 3200mm

CUMARU GROOVED

HO1102

Composite Decking; Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 24mm Width 150mm Length 3200mm

SUCUPIRA GROOVED

HO1104

TEAK GROOVED

HO1106

Composite Decking; Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Composite Decking; Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 24mm Width 150mm Length 3200mm

Thickness 24mm Width 150mm Length 3200mm

info@trekkerglobal.com

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ENDURA²

WOODGRAIN PROFILE

GLACIER WOOD GRAIN

HO1108

Composite Decking; Wood Grain; Plank; Clip Fixing; 20 Clips per sq.m; Square Edge

Thickness 24mm Width 150mm Length 3200mm

CUMARU WOOD GRAIN

HO1110

Composite Decking; Wood Grain; Plank; Clip Fixing; 20 Clips per sq.m; Square Edge

Thickness 24mm Width 150mm Length 3200mm

SUCUPIRA WOOD GRAIN

HO1112

TEAK WOOD GRAIN

HO1114

Composite Decking; Wood Grain; Plank; Clip Fixing; 20 Clips per sq.m; Square Edge

Composite Decking; Wood Grain; Plank; Clip Fixing; 20 Clips per sq.m; Square Edge

Thickness 24mm Width 150mm Length 3200mm

Thickness 24mm Width 150mm Length 3200mm

Tel: 01524 737000

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GROOVED NARROW WIDTH 120MM

GROOVED NARROW WIDTH 22X120X2300MM A narrower and more cost-effective version of the classic grooved board. For all types of projects on a budget, the narrow width grooved boards are available in three very earthy tones that help create a contemporary feel.

STANDARD PROFILE

VULCAN GROOVED

HO994 Composite Decking;

Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 120mm Length 2300mm

CHOCOLATE GROOVED

HO990

Composite Decking; Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 120mm Length 2300mm

HO997

BRONZE GROOVED

Composite Decking; Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 120mm Length 2300mm

info@trekkerglobal.com

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GROOVED NARROW WIDTH 120MM

FREE SAMPLES AVAILABLE Order at www.trekkerglobal.com or call 01524 737000

VULCAN FASCIA

HO960 Composite Fascia

VULCAN NOSING GROOVED

HO988

Can be installed either way

Thickness 11mm Width

Thickness 22mm Width

100mm 1500mm

133mm/64mm

Length

Length

1500mm

CHOCOLATE FASCIA

HO964 Composite Fascia

CHOCOLATE NOSING GROOVED

HO987 Can be installed either way

Thickness 11mm Width

Thickness 22mm Width

100mm 1500mm

133mm/64mm

Length

Length

1500mm

HO969

BRONZE NOSING GROOVED

HO989 Can be installed either way

BRONZE FASCIA

Composite Fascia

Thickness 11mm Width

Thickness 22mm Width

100mm 1500mm

133mm/64mm

Length

Length

1500mm

Tel: 01524 737000

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GROOVED STANDARD WIDTH 143MM

GROOVED STANDARD WIDTH 22X143X3200MM

A standard width grooved board with a safeguard profile available in two popular colours that nicely compliment the natural elements of nature and the outdoors. Although already slip resistant, the grooves provide an extra element of grip.

SAFEGUARD PROFILE

EARTH GROOVED

HO926 Composite Decking;

Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 143mm Length

3200mm

VULCAN GROOVED

HO924 Composite Decking;

Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 143mm Length

3200mm

info@trekkerglobal.com

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GROOVED STANDARD WIDTH 143MM

FREE SAMPLES AVAILABLE Order at www.trekkerglobal.com or call 01524 737000

EARTH FASCIA

HO962 Composite Fascia

EARTH NOSING GROOVED HO986

Can be installed either way

Thickness 11mm Width

Thickness 22mm Width

100mm 1500mm

133mm/64mm

Length

Length

1500mm

VULCAN FASCIA

HO960 Composite Fascia

VULCAN NOSING GROOVED HO988

Can be installed either way

Thickness 11mm Width

Thickness 22mm Width

100mm 1500mm

133mm/64mm

Length

Length

1500mm

Our composite step nosings are unique to the market and match our Trekker decking boards.

For more information please contact us on: +44 (0) 01524 737000

Tel: 01524 737000

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FLUTED STANDARD WIDTH 143MM

FLUTED STANDARD WIDTH 22X143X3200MM

For a thicker grooved aesthetic, the fluted composite decking boards come in a range of popular colours. The fluted style board is a sophisticated take on the classic grooved board and is great for both residential and commercial projects.

SAFEGUARD PROFILE

CHOCOLATE FLUTED

HO910 Composite Decking; Fluted; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 143mm Length

3200mm

NEW OAK FLUTED

HO918 Composite Decking; Fluted; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 143mm Length

3200mm

ANTHRACITE FLUTED

HO912 Composite Decking; Fluted; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

VULCAN FLUTED

HO914 Composite Decking; Fluted; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 143mm Length

Thickness 22mm Width 143mm Length

3200mm

3200mm

info@trekkerglobal.com

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FLUTED STANDARD WIDTH 143MM

ANTHRACITE FASCIA

HO966 Composite Fascia

ANTHRACITE NOSING FLUTED HO972

Can be installed either way

Thickness 11mm Width

Thickness 22mm Width

100mm 1500mm

133mm/64mm

Length

Length

1500mm

CHOCOLATE FASCIA

HO964 Composite Fascia

CHOCOLATE NOSING FLUTED HO970

Can be installed either way

Thickness 11mm Width

Thickness 22mm Width

100mm 1500mm

133mm/64mm

Length

Length

1500mm

NEW OAK FASCIA

HO968 Composite Fascia

NEW OAK NOSING FLUTED HO978

Can be installed either way

Thickness 11mm Width

Thickness 22mm Width

100mm 1500mm

133mm/64mm

Length

Length

1500mm

VULCAN FASCIA

HO960 Composite Fascia

VULCAN NOSING FLUTED HO974

Can be installed either way

Thickness 11mm Width

Thickness 22mm Width

100mm 1500mm

133mm/64mm

Length

Length

1500mm

Tel: 01524 737000

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GROOVED MIXED WIDTH 138 & 183MM

GROOVED MIXED WIDTH 22X138X3200MM 22X183X3200MM A grooved board that come in two very popular and modern shades of grey. Available in two width varieties of 138mm and 183mm giving you the option to mix and match both width and colour for that added wow factor.

SAFEGUARD PROFILE

ANTHRACITE GROOVED

HO952 Composite Decking;

Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 138mm Length

3200mm

VULCAN GROOVED

HO954 Composite Decking;

Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 138mm Length

3200mm

info@trekkerglobal.com

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GROOVED MIXED WIDTH 138 & 183MM

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ANTHRACITE GROOVED

HO953 Composite Decking;

VULCAN GROOVED

HO955 Composite Decking;

Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 183mm Length

Thickness 22mm Width 183mm Length

3200mm

3200mm

ANTHRACITE FASCIA

HO966 Composite Fascia

VULCAN FASCIA

HO960 Composite Fascia

Thickness 11mm Width

Thickness 11mm Width

100mm 1500mm

100mm 1500mm

Length

Length

Tel: 01524 737000

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WOOD GRAIN STANDARD WIDTH 143MM

WOOD GRAIN STANDARD WIDTH 22X143X3200MM Contemporary Wood Grain look and feel but with the advantage of not rotting or warping like solid timber. Safeguard profile prevents small items from falling between the boards and pairs nicely with our Wood Grain Composite Cladding range.

SAFEGUARD PROFILE

VULCAN WOOD GRAIN

HO904 Composite Decking; Wood Grain; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 143mm Length

3200mm

ANTHRACITE WOOD GRAIN HO902

Composite Decking; Wood Grain; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 143mm Length

3200mm

CHOCOLATE WOOD GRAIN HO900

Composite Decking; Wood Grain; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 143mm Length

3200mm

info@trekkerglobal.com

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WOOD GRAIN STANDARD WIDTH 143MM

For information on installation and accessories Please see pages 26-27

ANTHRACITE NOSING WOOD GRAIN

HO982 Can be installed either way

ANTHRACITE FASCIA

HO966 Composite Fascia

Thickness 22mm Width

Thickness 11mm Width

133mm/64mm

100mm 1500mm

Length

1500mm

Length

VULCAN NOSING WOOD GRAIN

HO984 Can be installed either way

VULCAN FASCIA

HO960 Composite Fascia

Thickness 22mm Width

Thickness 11mm Width

133mm/64mm

100mm 1500mm

Length

1500mm

Length

CHOCOLATE NOSING WOOD GRAIN

HO980 Can be installed either way

CHOCOLATE FASCIA

HO964 Composite Fascia

Thickness 22mm Width

Thickness 11mm Width

133mm/64mm

100mm 1500mm

Length

1500mm

Length

Tel: 01524 737000

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TREKKER DECKING - QUICK GUIDE

DIFFERENT TYPES OF BASE FRAMES When installing your new Trekker Decking, these are the most common bases used.

TIMBER SUB-FRAME

SOLID SUB-BASE

• Can be existing or new (existing needs to be in a sound condition) • Joists must be set to 300mm centres. • Tailor-made to suit the heights that work for your project. • Elevated deck areas enhance the Al Fresco experience! • Easy to customise and incorporate features like steps, planters and seating.

• Can be existing paving, concrete slab, concrete oversite or similar firm & stable material. • Requires little preparation. • Uses Low Profile Composite Batten HO550

• Battens are fixed to Sub-base. • Very minimal height build-up. • Works well with existing door/window thresholds.

• Fast and simple install method. • Great for covering areas that have varying heights. • No major construction work required. • Pedestals are sited on firm level material i.e compacted aggregate or concrete pad. • Can easily be lifted and re-located if required. RAISED DECK ON ADJUSTABLE PEDESTALS

• Fast and simple install method. • Easily caters for varying heights, roof drainage falls and door thresholds. • Suitable for most roof finishes, GRP, Built-up Felt, Fibreglass Compound etc. • Does not interfere with Waterproofing membranes. RAISED DECK FOR ROOF TERRACE, BALCONIES & VERANDAS

Please note that all images shown are for illustration purposes only. For full installation methods including expansion details please go to our website www.trekkerglobal.com or alternatively call us on 01524 737000

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TREKKER ACCESSORIES

TREKKER ACCESSORIES

HO553 This locking clip is a great way to maintain consistent expansion/contraction of deck boards. 1 Clip required per board. Supplied in bags of 25. per bag

HO562 Metal decking clips. 25 clips per sq mt Only to be used with decks HO952/ HO954/HO953/HO955 Free of charge

HO561 Nylon decking clips. 25 clips per sq mt. Free of charge

Trekker Global offers a full range of solutions designed to fulfill any project, no matter how complex. For full details on installation methods, subframe build-up and pedestal systems please visit www.trekkerglobal.com or call us on 01524 737000

HO581 4.0 x 40mm Exterior Grade screws For Fixing into timber and composite

HO555 Decking Starting Clip To be used at the start of each run of the

material. Tub of 350 pieces. Free of charge

deck boards. per box

HO551 Aluminium Rail for screw fix clips 50mm x 3200mm long This aluminium rail can be fixed to a suitable substrate or mounted on pedestals uses self-drilling screws. Code: HO564 (500 per pack)

HO550 ‘Low profile’ decking joist 30mm x 50mm x 2300mm Lengths Solid Composite Construction ‘NOT LOAD BEARING’. Must be installed on solid level substrate. each

HO5000 Aluminium Rail for screwless clip-fix system on pedestals 50mm x 2400mm long.

HO930 Adjustable Pedestals 37-50mm (6 pedestals per sq.m.) per item

HO932 Adjustable Pedestals 74-117mm (6 pedestals per sq.m.) per item

HO933 Adjustable Pedestals 117-201mm (6 pedestals per sq.m.) per item

HO934 Adjustable Pedestals 197-281mm (6 pedestals per sq.m.) per item

HO931 Adjustable Pedestals 50-75mm (6 pedestals per sq.m.) per item

Tel: 01524 737000

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TREKKER PRO TAPE

Manufactured in the UK, the Trekker Pro Tape protects the timber frame deck sub structure giving the composite deck board a completely waterproof and weather seal. With a permanent adhesive bond for 50 years, and with a 25-year guarantee, this tape adds to the life of your deck frame. The product has been tested with all timber treatments. There are three sizes available to suit the UK sized timbers: • 50mm wide Trekker Pro Tape protects the top of the joists (timbers). This product will self-seal once a fastener has been driven through. • 82mm wide Trekker Pro Tape protects the underside of joists and is ideal for example for flat roof or balcony applications. It is also perfect for cut ends of all joist sizes. • 100mm wide Trekker Pro Tape has been designed to be applied on a double joist (2x50mm joists) or for deck posts resting on an area exposed to water. The Trekker Pro Tape will enhance the life of every quality composite decking project. NEW PRODUCT! TREKKER PRO TAPE

HO615 Width Length

50mm

20 meters

HO616 Width Length

82mm

20 meters

For more information on the Trekker Pro Tape or to place an order please contact our team on: info@trekkerglobal.com

HO617 Width Length

100mm

20 meters

info@trekkerglobal.com

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Product in this picture is HO904 Trekker Vulcan Woodgrain

Tel: 01524 737000

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TREKKER CLADDING - QUICK GUIDE

TREKKER CLADDING EXPLAINED

C

E

B

E

C

A

D

A – Starter Rail B – Base Plate for External Corner C – TREKKER Cladding board, first row located in Starter Rail TREKKER CLADDING SEQUENCE

D – Top Cover for External Corner, neatly covers all expansion requirements E – Header joint over a batten with

6-8mm expansion gap (cut chamfered at 45deg minimises visual impact)

A

A

C

B

D

B

TREKKER DOOR REVEAL

A – Base Plate for Window/Stop Trim B – Top Cover for Window Stop Trim TREKKER INTERNAL CORNER DETAIL

A – Base Plate for Window/Stop Trim B – Top Cover for Window/Stop Trim C – Base plate for External Corner D – Top Cover External Corner

Please note that all images shown are for illustration purposes only. For full installation methods including expansion details please go to our website www.trekkerglobal.com or alternatively call us on 01524 737000

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TREKKER CLADDING - QUICK GUIDE

G

F

A

B

E

C

D

A – Base Plate for Window Stop Trim B – Top Cover for Window Stop Trim C – Base Plate for External Corner D – Top Cover - External Corner TREKKER SOFFIT DETAIL

E – Soffit F – Fascia G - Guttering

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TREKKER CLADDING AND ALUMINIUM TRIMS

TREKKER CLADDING AND ALUMINIUM TRIMS Stylish cladding options can provide a beautiful addition or a finishing touch to your decking project.

ATHRACITE WOOD GRAIN

CHOCOLATE WOOD GRAIN

VULCAN WOOD GRAIN

HO942 Composite Cladding; Wood Grain; Plank; Interlocking Square Edge Thickness 16mm Width 157mm Length 3200mm

HO940 Composite Cladding; Wood Grain; Plank; Interlocking Square Edge Thickness 16mm Width 157mm Length 3200mm

HO944 Composite Cladding; Wood Grain; Plank; Interlocking Square Edge Thickness 16mm Width 157mm Length 3200mm

NEW CLADDING CHOICES… COMING SOON!

ANTHRACITE SANDED

CHOCOLATE SANDED

VULCAN SANDED

BRONZE WOOD GRAIN

EARTH WOOD GRAIN

PEARL WOOD GRAIN

BRONZE SANDED

EARTH SANDED

PEARL POLISHED

Contact us for samples. Call 01524 737000 or email info@trekkerglobal.com

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TREKKER CLADDING AND ALUMINIUM TRIMS

High quality trims are essential for the success of your cladding installation. TREKKER profiles are supplied in precisely engineered aluminium making them very strong whilst simple to fix.

EXTERNAL TRIM External Trim is a perfect finish for external corners of buildings, recesses and framework. The generous Base Plate allows a stable fix into most materials and Top Cover hides expansion gaps on the ends of the cladding boards. STARTER RAIL Starter Rails are your first step for a neat and easy install. The first row of boards fits neatly into the Starter Rail profile providing a sound and straight foundation to build upwards from.

HO2299

STARTER RAIL - ALUMINIUM

35 x 8mm 3m lengths

EXTERNAL TRIMS - ALUMINIUM

HO2293 Black external corner 3m lengths HO2294 Brown external corner 3m lengths HO2295 Grey external corner 3m lengths

WINDOWS/STOP TRIM Windows/stop trim is an elegant solution for window and door frames, internal corners and soffit junctions. This versatile trim has a variety of uses, the Base Plate is easily fixed to most materials and the Top Cover hides board ends and expansion.

WINDOWS/STOP TRIM

HO2296 Black trim 25 x 30mm 3m lengths (Trim for window surrounds) HO2297 Brown trim 25 x 30mm 3m lengths

HO2298 Grey trim 25 x 30mm 3m lengths

See pages 30-31 to see how these can be used.

Please note that all images shown are for illustration purposes only. For full installation methods including expansion details please go to our website www.trekkerglobal.com or alternatively call us on 01524 737000

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TREKKER RETURN POLICY

TREKKER RETURNS POLICY LEFTOVER GOODS If you have any unused packs left over after fitting we can accept these back for credit, subject to the following conditions: • Goods must be returned within 30 days from date of delivery (subject to our terms & conditions). • A 20% restocking fee applies. • You are responsible for returning the goods to us at our Carnforth Warehouse at your expense. Original delivery cost is non-refundable. Refunds will be issued within 14 days of receipt of material into our warehouse. • Any returned goods must be unopened, no partial packs will be accepted. • Goods must be in their original, “as new” condition and with original packaging. Any packs returned in a damaged condition or not packaged correctly cannot be credited. • Handed products must have an equal quantity of Left and Right hands. • Please note that unfortunately we cannot accept products which are specials or bespoke, made to your specifications or non-stock items especially brought in for your order. • Any bespoke or non-stock items remaining at our warehouse which are part of a call-off order will be invoiced 14 days after the end of the contract. • Before returning any goods, a return order number must be obtained from the Trekker Sales Department. Please write this number, together with the names of both sender and recipient, clearly on each unit being returned. GOODS ARRIVED DAMAGED OR SHORT DELIVERED • Any deliveries with damaged or missing goods should be accepted but must be signed for accordingly (i.e. “damaged” or “short delivered”). Phrases such as “unchecked” will not be accepted. • Photographs should be taken of any damaged goods at the point of accepting deliveries and forwarded with your claim. • All damaged or missing goods must be reported to the Trekker Sales Department within 4 days, and a replacement will be sent out to you at the earliest available delivery date. • If you notice a problem after signing for delivery, then please contact us within 4 days to arrange a replacement. Photographic evidence of any damaged goods must be provided. • You will not normally be expected to return the damaged packs to us. After your claim has been accepted by us please dispose of the items safely. • We do advise you to check your packs upon delivery to avoid any unnecessary delays if there is a problem with the delivery. FAULTY GOODS • If the products arrive with a manufacturing fault, please contact our customer services telephone line: 01524 737000 or email us: info@trekkerglobal.com. If you call us we will try to sort out your complaint while you are on the phone. If this is not possible the advisor will agree a course of action with you, in line with our terms and conditions. CHANGING YOUR MIND • Subject to our terms and conditions, and in line with the Consumer Contracts Regulations 2013, you have 14 days after the day you (or someone you nominate) receives the order, (or where the order is split into several deliveries over different days, 14 days after the date of the last delivery) to notify us that you wish to cancel the order. • Please note bespoke or special order products cannot be returned for credit. • To cancel an order please contact our customer services telephone line: 01524 737000 or email us: info@trekkerglobal.com. • You must return the products to us as soon as reasonably practicable and in any event within 30 days of delivery. • The product must not have been removed from their packaging or in any way handled, modified, or installed (such that they are no longer in a saleable condition). • If you cannot arrange carriage yourself, we can collect the complete order from the address to which they were delivered, on your behalf. Such collection will be at your cost, and at your risk.

info@trekkerglobal.com

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SALES +44(0)1524 737000 INFO@TREKKERGLOBAL.COM WWW.TREKKERGLOBAL.COM

HEAD OFFICE, DISTRIBUTION AND SHOWROOM Havwoods Limited, Carnforth Business Park, Oakwood Way,

Carnforth, Lancashire LA5 9FD

OTHER SHOWROOMS London Clerkenwell Showroom 26–27 Great Sutton Street, Clerkenwell, EC1V 0DS

London Chelsea Showroom 600 King’s Road, Chelsea, SW6 2DX Manchester Showroom

London Trekker Showroom 66a Turnmill St, Farringdon, London, EC1M 5RR

No. 2 Commercial St, Manchester, M15 4RQ

Pricing and deliveries All prices are shown per sqm unless otherwise stated and exclude VAT. Prices are accurate at time of printing. Trekker provide a range of delivery options. Please contact us to discuss a cost-effective delivery solution for your order.

Trekker Global is part of the Havwoods International Group.

Tel: 01524 737000

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PEFC Certified

This product is from sustainably managed forests and controlled sources

LUXURY DECKING

www.pefc.org

PEFC/16-33-254

www.trekkerglobal.com info@trekkerglobal.com T. +44(0)1524 737000

Havwoods Limited Registered in England No. 01225320

Beautiful decking for outdoor living.

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