The Deck Book

DECK BOOK May - August 2021

LUXURY DECKING

WE’RE READY FOR SUMMER

Don’t you just love summer and the way it allows your living space to be extended outdoors! It is also the perfect time for garden renovations and to put your efforts into creating something unique. Whether the space is small or large our decking options can make a significant difference to the overall design. The Haus on the Ridge case study on pages 10-13 features our Vulcan Grooved HO955 product. Take a look and be inspired by this stunning high-end exterior surrounded by the beautiful rolling hills. For more stories and information please visit our website at www.trekkerglobal.com Finally, I wanted to remind you that you can feel good about using Trekker composite decking and cladding products. Our products are FSC® (FSC-C009500) certified, made entirely from recycled hardwood fibres and virgin polymer and are themselves fully recyclable. Sustainability is important to us. On behalf of the whole Trekker team, I would like to wish you a wonderful summer. NICK WHILEY International Project Director

info@trekkerglobal.com

IN THIS DECKBOOK FOREWORD

CONTENTS

TREKKER AND THE ENVIRONMENT

WHY TREKKER COMPOSITE DECKING?

COMING SOON: ALUMINIUM DECKING

8-9

CASE STUDY: HAUS ON THE RIDGE

10-13

ENDURA² NEW PRODUCT!

14-15

GROOVED NARROWWIDTH

16-17

GROOVED STANDARD WIDTH

18-19

FLUTED STANDARD WIDTH

20-21

GROOVED MIXED WIDTH

22-23

WOOD GRAIN STANDARD WIDTH

24-25

TREKKER ACCESSORIES

BASE FRAMES

TREKKER PRO TAPE

CLADDING AND ALUMINIUM TRIMS

30-31

TREKKER CLADDING EXPLAINED

32-33

TREKKER RETURNS POLICY

Tel: 01524 737000

TREKKER AND THE ENVIRONMENT

Demand for composite decking is increasing. We believe this is partially to do with the product being environmentally friendly as well as of high quality with solid construction. We are extremely proud to say that our composite decking and cladding products are FSC® (FSC-C009500) certified. They are made entirely from recycled wood and plastics, and are themselves fully recyclable.

info@trekkerglobal.com

GLACIER WOOD GRAIN HO1108

Product: Endura² HO1108 Glacier Wood Grain. (See page 15)

Tel: 01524 737000

Trekker is environmentally friendly. The products are FSC® (FSC-C009500) certified, made entirely from recycled hardwood fibres and virgin polymer, and are themselves fully recyclable. Composite decking does not rot or warp and is virtually maintenance-free. There are no splinters and unlike wood composite decking requires no oiling or sealing. The product doesn’t host the growth of algae and therefore the product is anti-slip even in wet conditions. Trekker is easy to install and can be worked just like wood. Full installation instructions are included in every product delivery for your convenience. Trekker decking is the perfect choice for both residential and commercial projects and comes with a 15-year warranty. Trekker products are made in Europe in our own factory. A lot of stock is available in the UK for next day delivery. WHY TREKKER COMPOSITE DECKING?

info@trekkerglobal.com

Trekker Wood Grain decking HO904 (see page 24) & cladding HO940 (see page 30)

VULCAN WOOD GRAIN HO904

CHOCOLATE CLADDING HO940

Tel: 01524 737000

Bringing you a decking solution for high buildings. Contact us today to find out more: +44 (0) 01524 737000

COMING SOON: ALUMINIUM DECKING

FOR HIGH-RISE BUILDINGS New product soon available from Trekker, a brand new patented aluminium decking range. This product is suitable for high rise buildings and is available in two aesthetically pleasing designs: woodgrain and standard smooth. KEY FEATURES:

• Fully certified non-combustible decking brand

• Coated to Qualicoat Class 2 standards for durability

• Achieves Euroclass A2-s1,d0 fire rating

• Profile size 145 x 25mm

• Specifically designed for balconies

• Available in six standard colours

• Simple and easy to install

Woodgrain colour options

Standard colour options

The new aluminium decking will be available with two internationally patented construction options.

info@trekkerglobal.com

NEW PRODUCT COMING SOON

Tel: 01524 737000

Set amongst the beautiful Kent countryside with impressive views of the rolling hills is the stunning Haus on the Ridge residential project. The modern property required an aesthetic product to remain in keeping with its minimalist design, whilst offering a functional decking solution for the outside terrace area. HAUS ON THE RIDGE

info@trekkerglobal.com

Product: HO955 Vulcan Grooved 183mm. (See page 23)

Tel: 01524 737000

VULCAN GROOVED HO955

Product: HO955 Vulcan Grooved 183mm. (See page 23)

info@trekkerglobal.com

1122

Havwoods’ Trekker decking boards were specified in Vulcan Grooved HO955. The composite decking planks created texture through its inherent grooves, alongside providing strong visual appeal with its ash grey colouring. This is the modern alternative to timber boards: an advantage of composite decking is that it does not warp or rot and therefore requires little maintenance. A safe choice for a family home, the decking is denser, harder and heavier than its timber counterpart with no risk of splintering due to its Wood Plastic Composite (WPC) formulation. Furthermore, the decking also benefits from being anti-slip as the Trekker boards are resistant to algae growth making it ideal for an outdoor entertaining space.

Product used in this project is Vulcan Grooved HO955

Tel: 01524 737000

ENDURA²

NEW PRODUCT! ENDURA²

A revolutionary new decking range, ENDURA², guarantees high resistance to stains and particularly fats, making it well suited for outdoor cooking areas or hospitality sector. ENDURA² is scratch resistant and features extreme tolerance to UV light. The product has the look and feel of wood but comes with a high longevity and is extremely durable.

The ENDURA² range is manufactured by using a new technology in which the core of the deck is manufactured in HDM (high density mineral WPC core), and the exterior is manufactured in a modified polymer (Nanotech Shield).

GROOVED PROFILE

GLACIER GROOVED

HO1100

Composite Decking; Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 24mm Width 150mm Length 3200mm

CUMARU GROOVED

HO1102

Composite Decking; Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 24mm Width 150mm Length 3200mm

SUCUPIRA GROOVED

HO1104

TEAK GROOVED

HO1106

Composite Decking; Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 24mm Width 150mm Length 3200mm

info@trekkerglobal.com

ENDURA²

WOODGRAIN PROFILE

GLACIER WOOD GRAIN

HO1108

Composite Decking; Wood Grain; Plank; Clip Fixing; 20 Clips per sqm; Square Edge

Thickness 24mm Width 150mm Length 3200mm

CUMARU WOOD GRAIN

HO1110

Composite Decking; Wood Grain; Plank; Clip Fixing; 20 Clips per sqm; Square Edge

Thickness 24mm Width 150mm Length 3200mm

SUCUPIRA WOOD GRAIN

HO1112

TEAK WOOD GRAIN

HO1114

Composite Decking; Wood Grain; Plank; Clip Fixing; 20 Clips per sqm; Square Edge

Thickness 24mm Width 150mm Length 3200mm

Tel: 01524 737000

GROOVED NARROW WIDTH 120MM

GROOVED NARROW WIDTH 22X120X2300MM A narrower and more cost-effective version of the classic grooved board. For all types of projects on a budget, the narrow width grooved boards are available in three very earthy tones that help create a contemporary feel.

STANDARD PROFILE

VULCAN GROOVED

HO994 Composite Decking;

Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 120mm Length 2300mm

CHOCOLATE GROOVED

HO990

Composite Decking; Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 120mm Length 2300mm

HO997

BRONZE GROOVED

Composite Decking; Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 120mm Length 2300mm

info@trekkerglobal.com

GROOVED NARROW WIDTH 120MM

FREE SAMPLES AVAILABLE Order at www.trekkerglobal.com or call 01524 737000

VULCAN FASCIA

HO960 Composite Fascia

VULCAN NOSING GROOVED

HO988

Can be installed either way

Thickness 11mm Width 100mm Length 1500mm

Thickness 22mm Width 133mm/64mm Length 1500mm

CHOCOLATE FASCIA

HO964 Composite Fascia

CHOCOLATE NOSING GROOVED

HO987 Can be installed either way

Thickness 11mm Width 100mm Length 1500mm

Thickness 22mm Width 133mm/64mm Length 1500mm

HO969

BRONZE NOSING GROOVED

HO989 Can be installed either way

BRONZE FASCIA

Composite Fascia

Thickness 11mm Width 100mm Length 1500mm

Thickness 22mm Width 133mm/64mm Length 1500mm

Tel: 01524 737000

GROOVED STANDARD WIDTH 143MM

GROOVED STANDARD WIDTH 22X143X3200MM

A standard width grooved board with a safeguard profile available in two popular colours that nicely compliment the natural elements of nature and the outdoors. Although already slip resistant, the grooves provide an extra element of grip.

SAFEGUARD PROFILE

EARTH GROOVED

HO926 Composite Decking;

Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 143mm Length 3200mm

VULCAN GROOVED

HO924 Composite Decking;

Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 143mm Length 3200mm

info@trekkerglobal.com

GROOVED STANDARD WIDTH 143MM

FREE SAMPLES AVAILABLE Order at www.trekkerglobal.com or call 01524 737000

EARTH FASCIA

HO962 Composite Fascia

EARTH NOSING GROOVED HO986

Can be installed either way

Thickness 11mm Width 100mm Length 1500mm

Thickness 22mm Width 133mm/64mm Length 1500mm

VULCAN FASCIA

HO960 Composite Fascia

VULCAN NOSING GROOVED HO988

Can be installed either way

Thickness 11mm Width 100mm Length 1500mm

Thickness 22mm Width 133mm/64mm Length 1500mm

Our composite step nosings are unique to the market and match our Trekker decking boards.

For more information please contact us on: +44 (0) 01524 737000

Tel: 01524 737000

FLUTED STANDARD WIDTH 143MM

FLUTED STANDARD WIDTH 22X143X3200MM

For a thicker grooved aesthetic, the fluted composite decking boards come in a range of popular colours. The fluted style board is a sophisticated take on the classic grooved board and is great for both residential and commercial projects.

SAFEGUARD PROFILE

CHOCOLATE FLUTED

HO910 Composite Decking; Fluted; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 143mm Length

3200mm

NEW OAK FLUTED

HO918 Composite Decking; Fluted; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 143mm Length

3200mm

ANTHRACITE FLUTED

HO912 Composite Decking; Fluted; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

VULCAN FLUTED

HO914 Composite Decking; Fluted; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 143mm Length

3200mm

info@trekkerglobal.com

FLUTED STANDARD WIDTH 143MM

ANTHRACITE FASCIA

HO966 Composite Fascia

ANTHRACITE NOSING FLUTED HO972

Can be installed either way

Thickness 11mm Width 100mm Length 1500mm

Thickness 22mm Width 133mm/64mm Length 1500mm

CHOCOLATE FASCIA

HO964 Composite Fascia

CHOCOLATE NOSING FLUTED HO970

Can be installed either way

Thickness 11mm Width 100mm Length 1500mm

Thickness 22mm Width 133mm/64mm Length 1500mm

NEW OAK FASCIA

HO968 Composite Fascia

NEW OAK NOSING FLUTED HO978

Can be installed either way

Thickness 11mm Width 100mm Length 1500mm

Thickness 22mm Width 133mm/64mm Length 1500mm

VULCAN FASCIA

HO960 Composite Fascia

VULCAN NOSING FLUTED HO974

Can be installed either way

Thickness 11mm Width 100mm Length 1500mm

Thickness 22mm Width 133mm/64mm Length 1500mm

Tel: 01524 737000

GROOVED MIXED WIDTH 138 & 183MM

GROOVED MIXED WIDTH 22X138X3200MM 22X183X3200MM

A grooved board that come in two very popular and modern shades of grey. Available in two width varieties of 138mm and 183mm giving you the option to mix and match both width and colour for that added wow factor.

SAFEGUARD PROFILE

ANTHRACITE GROOVED

HO952 Composite Decking;

Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 138mm Length 3200mm

VULCAN GROOVED

HO954 Composite Decking;

Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 138mm Length 3200mm

info@trekkerglobal.com

GROOVED MIXED WIDTH 138 & 183MM

For more decking inspiration follow us at: instagram.com/havwoods

ANTHRACITE GROOVED

HO953 Composite Decking;

VULCAN GROOVED

HO955 Composite Decking;

Grooved; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 183mm Length

3200mm

ANTHRACITE FASCIA

HO966 Composite Fascia

VULCAN FASCIA

HO960 Composite Fascia

Thickness 11mm Width

100mm 1500mm

Length

Tel: 01524 737000

WOOD GRAIN STANDARD WIDTH 143MM

WOOD GRAIN STANDARD WIDTH 22X143X3200MM Contemporary Wood Grain look and feel but with the advantage of not rotting or warping like solid timber. Safeguard profile prevents small items from falling between the boards and pairs nicely with our Wood Grain Composite Cladding range.

SAFEGUARD PROFILE

VULCAN WOOD GRAIN

HO904 Composite Decking; Wood Grain; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 143mm Length 3200mm

ANTHRACITE WOOD GRAIN HO902

Composite Decking; Wood Grain; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 143mm Length 3200mm

CHOCOLATE WOOD GRAIN HO900

Composite Decking; Wood Grain; Plank; Clip Fixing; Square Edge; 25 Clips per sq.m; Supplied FOC

Thickness 22mm Width 143mm Length 3200mm

info@trekkerglobal.com

WOOD GRAIN STANDARD WIDTH 143MM

For information on installation and accessories Please see pages 26-27

ANTHRACITE NOSING WOOD GRAIN

HO982 Can be installed either way

ANTHRACITE FASCIA

HO966 Composite Fascia

Thickness 22mm Width 133mm/64mm Length 150mm

Thickness 11mm Width 100mm Length 1500mm

VULCAN NOSING WOOD GRAIN

HO984 Can be installed either way

VULCAN FASCIA

HO960 Composite Fascia

Thickness 22mm Width 133mm/64mm Length 150mm

Thickness 11mm Width 100mm Length 1500mm

CHOCOLATE NOSING WOOD GRAIN

HO980 Can be installed either way

CHOCOLATE FASCIA

HO964 Composite Fascia

Thickness 22mm Width 133mm/64mm Length 150mm

Thickness 11mm Width 100mm Length 1500mm

Tel: 01524 737000

TREKKER ACCESSORIES

Trekker Global offers a full range of solutions designed to fulfill any project, no matter how complex. For full details on installation methods, subframe build-up and pedestal systems please visit www.trekkerglobal.com or call us on 01524 737000

HO562 Metal decking clips. 25 clips per sq mt Only to be used with decks HO952/ HO954/HO953/HO955

HO561 Nylon decking clips. 25 clips per sq mt.

HO518 4.0 x 40mm Exterior Grade screws For Fixing into timber and composite material. Tub of 350 pieces.

HO555 Decking Starting Clip To be used at the start of each run of the deck boards.

HO557 Maintenance Cleaner

HO551 Aluminium Rail for screw fix clips 50mm x 3200mm long This aluminium rail can be fixed to a suitable substrate or mounted on pedestals uses self-drilling screws. Code: HO564 (500 per pack)

HO550 ‘Low profile’ decking joist 30mm x 50mm x 2300mm Lengths Solid Composite Construction ‘NOT LOAD BEARING’. Must be installed on solid level substrate. each

HO5000 Aluminium Rail for screwless clip-fix system on pedestals 50mm x 2400mm long.

HO930 Adjustable Pedestals 37-50mm (6 pedestals per sq.m.)

HO931 Adjustable Pedestals 50-75mm (6 pedestals per sq.m.)

HO932 Adjustable Pedestals 74-117mm (6 pedestals per sq.m.)

HO934 Adjustable Pedestals 197-281mm (6 pedestals per sq.m.)

HO933 Adjustable Pedestals 117-201mm (6 pedestals per sq.m.)

info@trekkerglobal.com

TREKKER DECKING - QUICK GUIDE

DIFFERENT TYPES OF BASE FRAMES When installing your new Trekker Decking, these are the most common bases used.

TIMBER SUB-FRAME

SOLID SUB-BASE

• Can be existing or new (existing needs to be in a sound condition) • Joists must be set to 300mm centres. • Tailor-made to suit the heights that work for your project. • Elevated deck areas enhance the Al Fresco experience! • Easy to customise and incorporate features like steps, planters and seating.

• Can be existing paving, concrete slab, concrete oversite or similar firm & stable material. • Requires little preparation. • Uses Low Profile Composite Batten HO550

• Battens are fixed to Sub-base. • Very minimal height build-up. • Works well with existing door/window thresholds.

• Fast and simple install method. • Great for covering areas that have varying heights. • No major construction work required. • Pedestals are sited on firm level material i.e compacted aggregate or concrete pad. • Can easily be lifted and re-located if required. RAISED DECK ON ADJUSTABLE PEDESTALS

• Fast and simple install method. • Easily caters for varying heights, roof drainage falls and door thresholds. • Suitable for most roof finishes, GRP, Built-up Felt, Fibreglass Compound etc. • Does not interfere with Waterproofing membranes. RAISED DECK FOR ROOF TERRACE, BALCONIES & VERANDAS

Please note that all images shown are for illustration purposes only. For full installation methods including expansion details please go to our website www.trekkerglobal.com or alternatively call us on 01524 737000

TREKKER PRO TAPE

Manufactured in the UK, the Trekker Pro Tape protects the timber frame deck sub structure giving the composite deck board a completely waterproof and weather seal. With a permanent adhesive bond for 50 years, and with a 25-year guarantee, this tape adds to the life of your deck frame. The product has been tested with all timber treatments. There are three sizes available to suit the UK sized timbers: • 50mm wide Trekker Pro Tape protects the top of the joists (timbers). This product will self-seal once a fastener has been driven through. • 82mm wide Trekker Pro Tape protects the underside of joists and is ideal for example for flat roof or balcony applications. It is also perfect for cut ends of all joist sizes. • 100mm wide Trekker Pro Tape has been designed to be applied on a double joist (2x50mm joists) or for deck posts resting on an area exposed to water. The Trekker Pro Tape will enhance the life of every quality composite decking project. NEW PRODUCT! TREKKER PRO TAPE

HO615 Width Length

50mm

20 meters

HO616 Width Length

82mm

20 meters

For more information on the Trekker Pro Tape or to place an order please contact our team on: info@trekkerglobal.com

HO617 Width Length

100mm

20 meters

info@trekkerglobal.com

Tel: 01524 737000

TREKKER CLADDING AND ALUMINIUM TRIMS

TREKKER CLADDING AND ALUMINIUM TRIMS Stylish cladding options can provide a beautiful addition or a finishing touch to your decking project.

ATHRACITE CLADDING

CHOCOLATE CLADDING

VULCAN CLADDING

HO942 Composite Cladding; Wood Grain; Plank; Interlocking Square Edge Thickness 16mm Width 157mm Length 3200mm

HO940 Composite Cladding; Wood Grain; Plank; Interlocking Square Edge Thickness 16mm Width 157mm Length 3200mm

HO944 Composite Cladding; Wood Grain; Plank; Interlocking Square Edge Thickness 16mm Width 157mm Length 3200mm

Product in this picture is Vulcan Cladding HO944.

info@trekkerglobal.com

30 30

TREKKER CLADDING AND ALUMINIUM TRIMS

High quality trims are essential for the success of your cladding installation. TREKKER profiles are supplied in precisely engineered aluminium making them very strong whilst simple to fix.

EXTERNAL TRIM External Trim is a perfect finish for external corners of buildings, recesses and framework. The generous Base Plate allows a stable fix into most materials and Top Cover hides expansion gaps on the ends of the cladding boards. the Starter Rail profile providing a sound and straight foundation to build upwards from. STARTER RAIL Starter Rails are your first step for a neat and easy install. The first row of boards fits neatly into WINDOWS/STOP TRIM Windows/stop trim is an elegant solution for window and door frames, internal corners and soffit junctions. This versatile trim has a variety of uses, the Base Plate is easily fixed to most materials and the Top Cover hides board ends and expansion.

HO2299

STARTER RAIL - ALUMINIUM

35 x 8mm 3m lengths

EXTERNAL TRIMS - ALUMINIUM

HO2293 Black external corner 3m lengths HO2294 Brown external corner 3m lengths HO2295 Grey external corner 3m lengths

WINDOWS/STOP TRIM

HO2296 Black trim 25 x 30mm 3m lengths (Trim for window surrounds) HO2297 Brown trim 25 x 30mm 3m lengths

HO2298 Grey trim 25 x 30mm 3m lengths

See pages 32-33 to see how these can be used.

TREKKER CLADDING - QUICK GUIDE

TREKKER CLADDING EXPLAINED

A – Starter Rail B – Base Plate for External Corner C – TREKKER Cladding board, first row located in Starter Rail TREKKER CLADDING SEQUENCE

D – Top Cover for External Corner, neatly covers all expansion requirements E – Header joint over a batten with 6-8mm expansion gap (cut chamfered at 45deg minimises visual impact)

A – Base Plate for Window/Stop Trim B – Top Cover for Window/Stop Trim C – Base plate for External Corner D – Top Cover External Corner TREKKER DOOR REVEAL

A – Base Plate for Window/Stop Trim B – Top Cover for Window Stop Trim TREKKER INTERNAL CORNER DETAIL

TREKKER CLADDING - QUICK GUIDE

A – Base Plate for Window Stop Trim B – Top Cover for Window Stop Trim C – Base Plate for External Corner D – Top Cover - External Corner TREKKER SOFFIT DETAIL

E – Soffit F – Fascia G - Guttering

Tel: 01524 737000

TREKKER RETURN POLICY

TREKKER RETURNS POLICY LEFTOVER GOODS If you have any unused packs left over after fitting we can accept these back for credit, subject to the following conditions: • Goods must be returned within 30 days from date of delivery (subject to our terms & conditions). • A 20% restocking fee applies. • You are responsible for returning the goods to us at our Carnforth Warehouse at your expense. Original delivery cost is non-refundable. Refunds will be issued within 14 days of receipt of material into our warehouse. • Any returned goods must be unopened, no partial packs will be accepted. • Goods must be in their original, “as new” condition and with original packaging. Any packs returned in a damaged condition or not packaged correctly cannot be credited. • Handed products must have an equal quantity of Left and Right hands. • Please note that unfortunately we cannot accept products which are specials or bespoke, made to your specifications or non-stock items especially brought in for your order. • Any bespoke or non-stock items remaining at our warehouse which are part of a call-off order will be invoiced 14 days after the end of the contract. • Before returning any goods, a return order number must be obtained from the Trekker Sales Department. Please write this number, together with the names of both sender and recipient, clearly on each unit being returned. GOODS ARRIVED DAMAGED OR SHORT DELIVERED • Any deliveries with damaged or missing goods should be accepted but must be signed for accordingly (i.e. “damaged” or “short delivered”). Phrases such as “unchecked” will not be accepted. • Photographs should be taken of any damaged goods at the point of accepting deliveries and forwarded with your claim. • All damaged or missing goods must be reported to the Trekker Sales Department within 4 days, and a replacement will be sent out to you at the earliest available delivery date. • If you notice a problem after signing for delivery, then please contact us within 4 days to arrange a replacement. Photographic evidence of any damaged goods must be provided. • You will not normally be expected to return the damaged packs to us. After your claim has been accepted by us please dispose of the items safely. • We do advise you to check your packs upon delivery to avoid any unnecessary delays if there is a problem with the delivery. FAULTY GOODS • If the products arrive with a manufacturing fault, please contact our customer services telephone line: 01524 737000 or email us: info@trekkerglobal.com. If you call us we will try to sort out your complaint while you are on the phone. If this is not possible the advisor will agree a course of action with you, in line with our terms and conditions. CHANGING YOUR MIND • Subject to our terms and conditions, and in line with the Consumer Contracts Regulations 2013, you have 14 days after the day you (or someone you nominate) receives the order, (or where the order is split into several deliveries over different days, 14 days after the date of the last delivery) to notify us that you wish to cancel the order. • Please note bespoke or special order products cannot be returned for credit. • To cancel an order please contact our customer services telephone line: 01524 737000 or email us: info@trekkerglobal.com. • You must return the products to us as soon as reasonably practicable and in any event within 30 days of delivery. • The product must not have been removed from their packaging or in any way handled, modified, or installed (such that they are no longer in a saleable condition). • If you cannot arrange carriage yourself, we can collect the complete order from the address to which they were delivered, on your behalf. Such collection will be at your cost, and at your risk.

info@trekkerglobal.com

MAIN SALES +44(0)1524 737000 INFO@TREKKERGLOBAL.COM WWW.TREKKERGLOBAL.COM

HEAD OFFICE, DISTRIBUTION AND SHOWROOM Havwoods Limited, Carnforth Business Park, Oakwood Way,

Carnforth, Lancashire LA5 9FD

OTHER SHOWROOMS London Clerkenwell Showroom 26–27 Great Sutton Street, Clerkenwell, EC1V 0DS T.+44(0)207 940 0000 London Trekker Showroom 66a Turnmill St, Farringdon, London, EC1M 5RR T.+44(0)207 940 0000

London Chelsea Showroom 600 King’s Road, Chelsea, SW6 2DX T.+44(0)207 940 0000 Manchester Showroom

No. 2 Commercial St, Manchester, M15 4RQ T: +44 (0)161 3597520

Pricing and deliveries All prices are shown per square metre unless otherwise stated and exclude VAT. Trekker provide a range of delivery options. Please call 01524 737000 to discuss a cost effective delivery solution for your order.

Trekker Global is part of the Havwoods International Group.

Tel: 01524 737000

PEFC Certified

This product is from sustainably managed forests and controlled sources

LUXURY DECKING

www.pefc.org

PEFC/16-33-254

www.trekkerglobal.com info@trekkerglobal.com T. +44(0)1524 737000

Havwoods Limited Registered in England No. 01225320

Beautiful decking for outdoor living.

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