Insurance Insights by Anne Noble, Benefits Manager
On-Site Health Services: In the last Crest Ink issue, we shared that Nurse Practitioner Ann Lee had taken a full- time position within KSB Hospital. She tried also working at Crest 2 days per month, but has found it difficult to keep up both responsibilities. We had to say goodbye to NP Ann on Tuesday, June 21st. At this time, we do not have a nurse practitioner that is available to be on-site, but are continuing to evaluate the possibility of having this service available. We also said our goodbyes to Nurse Stephanie McLean. She took a position with a local Hospice organization. Nurse Heidi (left) and Nurse Billie (right) are the faces you will see staffing our Nurse
offfices. The schedule is changing a little to adjust for the staffing changes. As always, if you need to see a nurse outside of their regular schedule (due to your shift start/end time), please schedule an ap- pointment and either Heidi or Billie will accommo- date your request. Lab services are available one day each week. Talk to Heidi or Billie about your lab needs and they will schedule your appointment and make sure the necessary approvals are in place for the lab order.
Health Plan Changes: A few changes have been approved for our employee health plan. While the approval just occurred, the changes took effect on January 1, 2022. If you have had any of the services that are now covered since 1/1/22, and your claim was denied, please let Anne or Savannah know. A new Summary Plan Description is available on the Crest Foods website, by going to www.crestfoods.com, select Employee Portal, Benefit Informa- tion, and enter the password: CFa_61006. Some of the changes include: • Charges for attention deficit disorders for diagnostic testing for diagnosis and medication • Preventative Colonoscopies starting at age 45 • Charges for diagnostic testing to determine infertility
• Nutritional Counseling up to 5 visits per year, as long as medically necessary • Well Child Routine Visit and School/Sports Physicals. One of the two will be covered per calendar year. If your child does not complete a well child visit but does have a school/sports physical, the school/sports physical will be covered. If both occur in a calendar year, the covered service will be based on whichever claim is received first within the calendar year. The Chiropractic benefit changed last year, but we had a few challenges with claims processing. The issue is now fixed. If you have had a chiropractic visit and you want to make sure our insurance paid the claim correctly, please ask Anne Noble or Savannah Fagan to review your claim.
April, May & June 2022 Crest Ink 17
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