December 10, 2025
CREEK & CO. CLUB VISION STATEMENT “To cultivate an exceptional and effortless lifestyle community.” CLUB MISSION STATEMENT “To curate unmatched access to outstanding facilities, expansive amenities, and industry-leading hospitality.”
Frenchman’s Creek Beach & CC
Employee App Login
Search “Frenchman’s Creek Beach & CC” in the App Store, Google Play Store, or scan the QR code to download.
Your credentials to log in are: Password credentials are lowercase.
Username: first initial last name Password: last name (username & password all lowercase, no spaces) Employee Login Example
Username: jsmith Password: smith
Be sure to enable location services & push notifications to stay connected with Frenchman’s Creek Beach & CC. Only one device per account.
Frenchman’s Creek Employee App Page 2
Industry-Leading Hospitality Challenge
Pursuit Florida Blue Page 9
& Operational Effectiveness Page 3
Frenchman’s Creek Beach & CC Employee App Login Search “Frenchman’s Creek Beach & CC” in the App Store or Google Play Store.
Username: first initial last name Password: last name (username & password all lowercase, no spaces) Employee Login Example
Username: jsmith Password: smith
Scan the QR code to download Password credentials are all lowercase
WELCOME TO THE HUB!
After a much-anticipated wait, we are thrilled to announce that “The Hub” is officially open to all employees! With this brand-new, clean, and modern cafeteria, it is important that everyone follows the rules below to help keep the space looking just as beautiful as it does today.
1. Clean up after yourself — dispose of trash and return trays/dishes to the proper area. 2. Practice good hygiene — wash or sanitize hands before dining. 3. Follow posted health and safety guidelines (e.g., hairnets, gloves, etc., if required in certain areas). 4. Food from The Hub is only for Frenchman’s Creek employees. 5. Be respectful of others — no loud videos or music; use earphones. 6. Do not change TV channels — keep them on the selected cafeteria programming.
INDUSTRY-LEADING HOSPITALITY CHALLENGE CONTINUES AND NEW OPERATIONAL EFFECTIVENESS OFFERING YOU AN OPPORTUNITY TO WIN GREAT PRIZES! Every one of us plays a role in delivering industry-leading service. Small improvements in how we communicate, use tools, or streamline processes help us work more efficiently and create memorable experiences for our members and guests. Operational effectiveness is about working smarter, not harder. It means finding better ways to get things done while maintaining quality, safety, and the exceptional hospitality that defines who we are.
Share Your Example!
Tell us how your team delivers (or could deliver) industry-leading hospitality, as outlined in our Mission Statement.
Submit your example in one of two ways:
On your phone? Email bdaley@frenchmanscreek.com
On your computer or printed flyer? Scan the QR code to submit Mr. Tucker will review submissions, and selected entries will be eligible for:
A $250 taxable check
Entry into the Grand Prize Raffle for a Key West Vacation Package ($3,000 value) A feature on our “Wall of Fame” outside the Employee Dining Room (The Hub) ! Let’s keep raising the bar together and make operational excellence and hospitality go hand in hand.
INDUSTRY-LEADING HOSPITALITY CHALLENGE EXAMPLES
“We always go above and beyond to assist older members with mobility issues who have difficulty serving themselves from the buffet. We ask them about their preferences and then prepare a plate for them so they can enjoy the same great dining experience as everyone else.” “When a member expresses disappointment that an item formerly offered no longer appears on the menu, the chef will make every attempt to prepare the meal they are requesting, provided we have the required ingredients available. We always do our best to make things possible for members.” “We collect their parking valet ticket as soon as they finish their meal and deliver it to the valets to ensure their wait in the porte cochere for their car is always a short one.” “We keep an eye on members’ alcohol consumption so that if there is any question about whether they should be driving themselves home, a manager can take them home instead, to ensure their safety.”
MERCY MATHEBULA
“When I sat down at a table at the Beach Club recently for a meeting with three members (all women) for a meeting, one of the servers brought over some small, short tables and placed them next to each of us to set our handbags on. I’m fortunate to have dined at some noteworthy restaurants in the US and abroad, but this was the first time I’d received a level of personal attention that included taking care of my bag to ensure it wouldn’t have to sit on the floor and was instead placed on a table right next to me for protection, safekeeping, and easy access.” “When I momentarily became concerned that the server shouldn’t be ‘fussing’ over me since I am a Frenchman’s employee, she assured me not to worry and that this was “how Frenchman’s Creek does things.” I believe this small act of warmth and kindness provides a wonderful example of how Frenchman’s Creek is providing industry-leading hospitality.”
CHRISTY HEADY
“I have a little game with one couple who often come to the Beach Club. She drinks Meiomi Pinot Noir and he drinks Dewar’s White Label on the rocks. Usually they don’t make reservations (just walk in) but whenever I see them coming I start to prepare their drinks. He always jokes that “I’m too slow” so the other day they came in and I knew already where they were going to sit (their usual table when it’s available) and I made the drinks as fast as I could and got to the table before they sat down and he said “not fast enough.” We laughed because they hadn’t even sat down yet and I already had their drinks on the table.” “This is an example of how I try to anticipate members’ needs and build a personal relationship with them.”
ARAMI GOMEZ
THE CLUBHOUSE CORNER
SEE EXCERPT BELOW FROM THE FRENCHMAN’S DINING GUIDE
OPUS EXPERIENCE THE ART OF DINING
A MODERN MASTERPIECE At Opus, every meal is a celebration of artistry and passion. Our menu of modern American cuisine is crafted with global influences, offering vibrant flavors that evolve with the seasons. An expansive wine list and exceptional cocktail list will also help to create a seamless dining experience that’s as
memorable as it is delicious. ELEGANCE REIMAGINED
THE CREEK WEEKLY TRIVIA CHALLENGE! Please scan the QR code below and submit your answers. If your answer is correct, your name will be added to our weekly drawing. All weekly winners will also be eligible to participate in a monthly raffle with exciting prizes! Good luck, and thank you for participating! Perched on the east side of the clubhouse, Opus blends refined indoor dining with the fresh allure of al fresco options on our atrium and terrace. For special occasions, the private dining room offers an intimate space to gather and celebrate in style. STAY AND SAVOR Opus invites you to slow down and enjoy. Exclusively open for dinner, your table is yours for the evening, encouraging relaxed conversations and the chance to truly savor every detail—from the cuisine to the hospitality that makes Frenchman’s Creek feel like home. Welcome to Opus—where every meal feels like a masterpiece. A DINING EXPERIENCE Open Thursday-Sunday from 6:00 PM to close during the season. Enhance your dining experience in the mixology lounge with expertly designed cocktails and crafts in Alchemy.
Please note: To give everyone a fair chance, raffle winners are only eligible to win once every 30 days.
THE CLUBHOUSE CORNER LAST WEEK’S CHALLENGE RECAP
Question: What best describes the overall experience offered by The Sports Bar at Frenchman’s Creek? Answer: A lively social hub with elevated sports-bar fare, open-air dining, and views of the golf course
CONTEST TIME! $$$ Have you memorized Frenchman’s Creek Vision and Mission Statements? Stop by the Human Resources Office and recite the Frenchman’s Creek Mission and Vision Statement to one of our HR Team colleagues. You’ll receive a raffle ticket to enter our weekly drawing. Each week, one lucky winner will receive a $25 gift card! Let’s see who knows the Vision and Mission Statements by heart. OUR VISION AND MISSION STATEMENT Thank you to everyone who participated. The more employees who participate, the more drawings we’ll have! Keep those answers coming! Congratulations to this week’s raffle winner! Your name has been entered into the monthly raffle for a chance to win even more exciting prizes!
Vision To cultivate an exceptional and effortless lifestyle community.
Mission To curate unmatched access to outstanding facilities, expansive amenities, and industry-leading hospitality.
ON PAR WITH OUR PEOPLE
🚨 ACTION REQUIRED: VERIFY YOUR ADP INFO! Please take a moment to log in to your ADP account and make sure your profile is active and up to date. Since this information is used for year-end tax documents, it’s important to confirm that all your information is correct. While you're logged in, you can also review your W-2 delivery preference and choose either paper or paperless delivery. Updating your information now will help ensure a smooth year-end process. Thank you!
SAFETY SELFIE
Thato Maichotlo our H-2B Restaurant Cook reported flooding in the kitchen. Thank you, for helping keep Frenchman’s Creek safe!
Want to win $25? If you see a workplace hazard, take a selfie with it and send it to NLopez@frenchmanscreek.com. If your photo is verified and a work order is placed, you will receive $25 as a thank you for helping keep Frenchman’s Creek safe! (Note: Managers are not eligible)
INSURANCE QUESTIONS?
EMPLOYEE ASSISTANCE PROGRAM Access to EAP counselors 24 hours a day, seven days a week. Legal assistance and financial resources includes, like online will preparation, legal library and financial tools. Resources for substance abuse and other addictions, plus dependent and elder care resources also available. There is no cost to you for utilizing EAP services. Visit mutualofomaha.com/eap or call (800) 316-2796 for confidential consultation and resource services.
NEW HIRES
W.O.W PROGRAM At Frenchman’s, we recognize those individuals who go above and beyond their normal job duties. W.O.W: It’s a Winning Attitude, Observed Dedication, and Wonderful Smile! W.O.W Winners Get $25!
EMPLOYEE SPOTLIGHT
Lilian Esmeralda Portillo, H-2B Restaurant Cook, is pictured cooking for the Veteran’s Day Barbecue.
EVENING OF SUN, DEC 14, 2025 – MON, DEC 22, 2025
SAFETY TIPS
Frenchman’s Creek speed limit is 25 MPH. Watch for pedestrians. Stay alert while driving.
Buckle up every trip. Use your turn signals.
Slow down near crosswalks. Avoid phone distractions.
DECEMBER ANNIVERSARIES & BIRTHDAYS BIRTHDAYS
ANNIVERSARIES
BIRTHDAY - NAME, DEPARTMENT
DAY - NAME, DEPARTMENT, YEARS
2-Charlinda Similien-Housekeeping 4-Alba Almela-F&B 5-Frida Camacho-F&B 5-Luis Herrera-Purchasing 6-Jadeth Mitre-F&B 7-Jordan MacCarthy-Beach Club 8-Arlin Lopez-Fitness & Spa 9-Nolonwabo Sono-F&B 10-Jean Antoine-GCM 11-Bruce Lamont-Culinary 11-Steven Nunez-Chef de Cuisine 15-Adelia Claudio-Culinary
6-Rafael Poblete-Beach Club-25 7-Estalyna Olivier-Culinary-3 10-Witensky Dominique-GCM-1 17-Emanuel Rolan-Assistant Landscape Manager-12 19-Yves Pierre-GCM-2 23-Rebecca Robuste-Accounting-1 30-Kathleen O'Brien-Membership Director-40
15-Destiny Lewis-F&B 15-Oscar Pozo-GCM 16-Hilton Bailey-Golf 17-Carlos Heilborn-F&B
19-David Cartas-F&B 19-Notais Lubin-GCM 21-Arami Gomez-Beach Club 22-Lotoya Gordon-F&B 23-Marco Jardim- F&B Manager - Sommelier 24-Bien aime Manoucheka-F&B 24-John Kraft-Golf 24-Steven Thomson-Landscape Manager 26-Lenora Stewart-POA 26-Lucas Marchesani-Marketing & Communications 26-Norma Llanos Ortega-Culinary
28-Antonio Castro-Beach Club 28-Clarence Ibe-Beach Club
28-Tanti Ratnapuri-F&B 31-Gerda Fils-Culinary
JOB OPENINGS
Be sure to read the Daily Club Communications sent to all members! It highlights important information and updates that you should be familiar with:
MEMBER LOOK AHEAD
December:
10 - Maltz Theater: Million Dollar Quartet 11 - Chrismukkah Classic 11 - Fascinating Career Conversation: Michael Moskow 12 - Men’s President’s Cup
17 - Jupiter Medical Center Day 17 - Theater Club: The Seafarer 18 - Board of Governors Meeting 18 - Hanukkah Bocce Social Event 19 - The Final Fore: 1st Set of Matches Complete
12 - Cultural Excursion 12 - Stone Crab Night 14 - Hanukkah Dinner
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