Agent action At the end of the application, clients using a visa, EAD or ITIN will be asked to upload a picture of it.
Choose “Continue on another device” to send your client a secure email link. When your client clicks the link, theyʼll go to a page where they can take or upload a photo of their visa card.
For visas and EADs, clients should provide the document they indicated theyʼre using in the citizenship question. For ITINs, weʼll ask for the clientʼs IRS ITIN Confirmation Letter (Notice CP565).
Document verification is provided through our third-party partner, Persona.
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