Professional Services at Cardiff University
Cardiff’s academic community is central to its success and the support of a high quality Professional Services is vital if we are to deliver excellence in research, learning and teaching, and the student experience. We are also committed to providing an excellent staff experience to match that of the institution’s students. As an organisation we will be focussed, professional, efficient and effective, with infrastructure and support services working to the highest standards in comparison with our peers. We are currently investing in a transformational improvement programme, Transforming Services, which Professional Services staff across the University are working to deliver. The University is a major and complex organisation with turnover exceeding £500 million per annum. In 2016 Cardiff issued a bond of £300 million which is helping finance the institution’s strategic goals. The net proceeds from the bond will support general corporate purposes, including investment in leading edge new research, teaching and student facilities through our Estates Master Plan that will be among the best in the world, and radically enhance the student experience.
The key aims of the Professional Services are to support The Way Forward strategy, to improve its services, to generate income and to develop its people. At Cardiff our Professional Services staff work together across ten central departments, three colleges and their constituent academic schools under the leadership of the Chief Operating Officer, Claire Sanders.
Research and Innovation Services is one of the ten central Professional Services departments.
We are currently investing in a transformational improvement programme, Transforming Services, which Professional Services staff across the University are working to deliver.
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