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solutions, combined with essential handheld testing tools, play a vital role in identifying and resolving issues before they affect customers. Remote monitoring solutions provide 24/7 visibility into the health of the network, alerting operators when anomalies occur. Then, equipped with portable tools, such as OTDRs, optical multimeters and fibre inspection devices, technicians can pinpoint faults with precision, reducing time spent on repairs. This proactive approach minimises truck rolls, saving on operational costs and ensures quick issue resolution, reducing the impact on end users. By tracking network performance over time, altnets also benefit from data- driven insights that inform maintenance schedules and network upgrades. With access to historical data, teams can make informed decisions about when to repair, replace, or upgrade network elements, leading to a more resilient and future- proof network.
ensuring the network is fully operational before customers even log on.
In addition to remote fibre testing, field tools such as visual optical fault locators, power meters and fibre inspection devices help technicians confirm they’re working on the right fibres, identify any last-minute issues and validate the quality of service at the point of installation. By verifying optical power at the terminal and confirming connection quality on-site, altnets can prevent repeat visits, avoid customer complaints and increase the likelihood of first-time-right activations. A comprehensive testing strategy for activation not only builds customer trust but also accelerates monetisation. With a robust process in place, altnets can move confidently from construction to active service, minimising disruptions and delivering a smooth experience to end users. Ensuring long-term performance: the role of monitoring and maintenance With customers connected, the work of an altnet is far from over. Fibre networks, although reliable, benefit from continuous monitoring to maintain optimal performance and help streamline operations. Here, remote monitoring
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Volume 46 No.4 DECEMBER 2024
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