HMRC’s Chief Digital and Information Officer, Mark Dearnley, said:
“We are completely changing the way we work with our customers – including charities. Our new digital services are straightforward, easy to use and convenient.
The charities service minimises the risk of making mistakes so applications are less likely to be returned to the organisation.”
There are currently 15,500 new charity registrations per annum.
The new service, and information about registering a charity’s details, can be at GOV.UK .
CIPP Survey HMRC Penalties: A Discussion Document
27 February 2015
Please take 10 minutes to share your thoughts on how HMRC can change how penalties are applied as they transform their services to deliver more through Digital technology.
HMRC has published a discussion document that aims to consider how they can change how penalties are applied as they transform their services to deliver more through Digital technology.
The CIPP Policy Team has created a survey that will collate your thoughts, opinions, views and experiences to feed in to the response that the CIPP will submit.
In the survey the term NUDGE is used. NUDGE techniques use psychology to affect behavioral change – in the context of penalties, their aim is to improve the collection of taxes which in turn reduces the number of penalties. Thank you in advance for your responses, depending on your answers we would anticipate that this survey should take a maximum of 10 – 15 minutes. All responses are completely anonymous however, if you have further comments about the current penalty regime that you would like to submit to the Policy team, please contact policy .
The survey will close on the 23 April.
First HMRC manual on GOV.UK - user feedback is essential
16 March 2015
Over the past few months HMRC and GDS (Government Digital Service) have collaborated on improving the way the HMRC manuals are maintained and made available to the public.
HMRC publishes about 200 tax manuals which added up to about 80,000 pages on its former site. These manuals are mainly used by tax agents and other specialists for detailed tax guidance. HMRC has built a new publishing system which makes it easier for its tax experts to update and maintain the content of the manuals. Tax agents, accountants and specialists need to be able to see the tax manuals exactly how HMRC publishes them internally, so the GDS team knew they couldn’t touch the content. They created a new design for the manuals to make them more user-friendly and bring them in line with GDS design principles.
Between the backend and frontend sits the newly developed “write API” that allows HMRC editors to publish and update manuals on GOV.UK. This is a major milestone for GOV.UK;
CIPP Policy News Journal
08/04/2015, Page 211 of 521
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