HMRC are pleased to find that most respondents are content with the toolkits and that the majority use toolkits online and therefore benefit most from the many hyperlinks to additional detailed information. The majority also stated that they would like to be able to complete the checklist section for a particular client and have the option to save it electronically or print it to save in a client's file. As a result HMRC are introducing enhanced functionality to each toolkit as part of its annual maintenance cycle to review and refresh content.
The first two toolkits to incorporate the new functionality are:
Expenses and Benefits from Employment Toolkit National Insurance Contributions and Statutory Payments Toolkit
Both toolkits are due to be published on 6 April 2014. Other toolkits will be enhanced when they receive their annual update.
Two thirds of all respondents stated that using the toolkits gave them 'reassurance' and helped them 'identify potential errors'. Only 3% stated that 'there are no benefits' from using the toolkits. One of the most common issues that users said they encountered when using toolkits was that they found them to be 'time consuming'. HMRC recommends that the toolkits are used online because this provides the quickest way to use the many hyperlinks to access further guidance but we recognise that some agents will benefit more than others from using the toolkits and that they may form only part of an agents wider assurance measures.
Agents can provide suggestions and feedback to improve the toolkits at any time by accessing the online feedback form .
Read more about, and find the latest toolkits to help reduce errors here .
HMRC Agent Update 41
23 April 2014
HMRC have published the latest issue of the Agent Update which is the bi-monthly round up of the latest developments in tax, HMRC service and consultations for accountants and tax professionals.
This month’s top articles include:
Budget updates Find updates and supporting documents issued as part of the Budget presented to Parliament on 19 March 2014. Joint Initiative on HMRC Service Delivery - update Since the Joint Initiative on HMRC Service Delivery began, the professional bodies and HMRC have worked together to introduce a number of improvements for agents and their clients. This joint statement highlights some of them. Employers not reporting PAYE in real time must act now to avoid penalties HMRC has emailed employers who haven't started reporting PAYE in real time, to warn about penalties at the end of 2013-14.
Agent Update 41
CIPP Policy News Journal
08/04/2015, Page 489 of 521
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