• Workshops have taken place to establish the demographics of the various agent firms who will need to obtain IDA credentials (Large, Mid-sized, Voluntary and Community Sector agents and sole traders). We know that different types of agents will have differing requirements so we have also been developing a number of interesting and challenging scenarios where IDA with Authority Management will apply. • We will then sketch out and begin to develop the initial screens to take users on a trial journey to, for example, delegate authority to transact with government to an employee of an organisation or enable a client to delegate authority to their new agent. • We know that there are lots of questions we will need to answer – Where/how will authority to act on behalf of another be stored? Should there be different types of authority? What would be the minimum amount of information an Identity Provider would need in order to verify an organisation’s or individual’s identity? • We expect this (Alpha) phase of the project to run for about three months and involve user research and testing of our products with agents – probably from the end of April/early May onwards.. GDS plans to visit a few agents in their offices as part of this phase of research so we’ll be approaching some of our agent volunteers to see if they’re happy to help with this. • Alongside this work the Agent Online Self Serve project will be running separate alpha testing of HMRC services for agents including registration, the migration of existing agent/client relationships and the design of an agents’ homepage to provide access to client data and agent services. • Another project will look at how to make third party software products compatible with these new services. We are talking to software developers to understand how authority/delegate management is designed into their products now and the changes we’ll need to make for the future. We’ll involve agents in these discussions too. • The aim is to join all of this work together later this year to see how the end-to-end experience of obtaining an IDA credential, registering as an agent and using services on behalf of clients might work in the new digital service. IDA is the cross government programme that will enable people and organisations to assert their identity online safely and securely using the services of existing, trusted Identity Providers. IDA will provide robust assurance of an agent’s (or agent firm’s) identity and agents will use their IDA credentials to ‘log on’ to AOSS and access their new digital services. Authority management enables users to act on behalf of others – so agents can use government digital services on behalf of their clients and firms can delegate permissions to their employees to enable them to deal with government.
Background
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CIPP Policy News Journal
08/04/2015, Page 491 of 521
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