DWP policy on providing customer information to agents
18 September 2014
The Department for Work and Pensions (DWP) have published detailed guidance explaining their policy on supplying customer information to agents and other representatives.
The new guidance clarifies:
to whom DWP can disclose information when they can disclose what can be disclosed.
It also explains the principle of implicit consent, and when DWP need to see written consent.
CIPP Survey for Agents preparing for AOSS
27 September 2014
This is a reminder about the short survey to gather your experiences of ‘housekeeping’ client lists and client authorisations which will close on 30 September. This survey should only take about five minutes to complete. This survey is about HMRC plans to provide Agent online Self-Serve (AOSS) for agents and bureaux etc. HMRC have said that before agents can access AOSS a certain amount of preparation or housekeeping must take place, with Agents checking that their client lists are up to date and accurate and that they have the correct 64-8 authorisations in place for the correct services.
The CIPP survey seeks to establish the impact this need will have on you, as payroll providers and agents, in preparing to access Agent online self serve.
Volunteers will also be needed for the early private beta testing stage. If you would be interested in being involved with this please contact Samantha Mann, CIPP Senior Policy & Research Officer via policy@cipp.org.uk adding AOSS testing in the subject line, thank you.
HMRC Agent Update 44
23 October 2014
The 44th issue of the Agent Update publication is filled with useful reminders and news items of interest to agents and bureaux – and maybe to others as well.
The latest update includes news about a number of issues highlighted in “Working Together” discussions, including
the treatment of expenses reportable on the P11D but covered by an employee’s Section 336 claim misalignment between the SA and PAYE systems the successful outcome of the pilot to use SA returns to prevent over-repayment of student loans, now becoming business as usual. In addition there are updates on several PAYE topics, and news of improvements to HMRC’s “Intelligent Telephony” software which is designed to enable telephone callers to be quickly directed to the right adviser.
CIPP Policy News Journal
08/04/2015, Page 500 of 521
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