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Approaching heritage in a smart context like Melaka is challenging, as heritage involves several sectors: tourism, urbanism, architecture, leisure, culture, etc. Heritage integration in a smart city may imply the facilitation of physical access to places, as well as efficient flow management and sustainable protection of the area in a comprehensive urban view of the city. In Bologna, Italy, many historical sites are included in the smart strategy of a city along with sustainable urban mobility and the proper management of traffic flow. Another example of smart heritage protection and management is the Sassi di Matera city that was declared a World Heritage Site which become the first geology-focused Italian smart city. The lessons learned from the benchmarked cities have subsequently contribute to the strategies and action plans articulated in this blueprint. The consideration on the post COVID-19 challenges also has identified the need to transform Melaka into smart state whereby digitalisation has become a norm. The role of ICT was realised in five important results during the pandemic:
Acceleration of ICT roles during COVID-19 pandemic
Facilitates the speedy treatment of positive COVID-19 patients.
Helps trace COVID-19 spread especially new virus strain.
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Assists in social distancing in daily life activities.
Flattens the COVID-19 curve.
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Helps locate and monitors number of cases for speedy recovery response.
Overall, taking smart cities to the next level needs the government to explore how the existing investments can be extended to create citizen-centric smart cities. Looking at what’s next in Singapore for example, the government is converting public lamp posts into an interconnected network of wireless sensors. This will allow agencies to collect and analyses valuable data at a very granular level in order to gain better insight into priorities for urban development. Singapore’s government focused on collaboration and partnership to implement smart city project. The plans for a Smart Nation aren’t just about how government can provide smart infrastructure, but also about how businesses and citizens can take advantage of that infrastructure to become more engaged and live better lives.
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