Wells Said
I hope you all had an enjoyable and relaxing summer. We’ve all returned feeling refreshed, re-energised and ready for action! I have to sayweweredisappointedwith Ofcom’s reviewof the regulationof Royal Mail. Whilst theuniversal serviceobligation is undoubtedly inabetter place thanwhenOfcom took over fromPostcomm, the level of actual competition in thepostalmarketplacehas decreased.WebelieveOfcomcouldand should bedoingmore topromotecompetitionandbring thebenefits of this to you, theposting customer! We’re happy that Royal Mail is able tomake a reasonable rate of return on themail it provides, and if given opportunities to do so, we’d like to help themachieveevenmore. However, Ofcom’s review sees Royal Mail remain unpunished, unrepentant and unrestrained for its anti-competitive activities. Greater andmore constructive collaboration with themail market has to be the way forward. We believe Ofcom should encourage better ways of working so that access operators and their customers are able to promotemail and provide honest and open feedback during the change process so that Royal Mail can tackle the inefficiencies that exist in its business. And that’s why we’ve submitted a number of recommendations for Ofcom to consider. You can readmore about it in our regulatory update. The good news is that business is doing well here at Whistl. Our international services are really taking off and we continue to grow the packets and parcels volumes which is an important growth strategy for the company. As always we’ll keep you posted on further developments @WhistlUKNews.
Drivingefficiency with£3million fleet investment In our ongoing drive to increase efficiency and reduce costs, we’re delighted to announce that we’ve agreed a £3 million deal with leasing and fleet management company, Zenith to replace our current fleet of vans with 104 Mercedes Sprinter and Vitos vans. The £3 million investment will enable us to reduce our fleet costs by around 25% thanks to efficiency-boosting technology developed to help reduce fuel costs, improve driving style and increase overall productivity. The new vans have been fitted with the Isotrak tracking system, currently used across our HGV fleet. Not only does this improve the MPG of the fleet, it also improves visibility, which helps us to enhance the quality of our service. Nick Wells, CEO Whistl, said: “We are committed to investing in our business to improve efficiency and the quality of service we provide to customers. I look forward to seeing the new fleet on the roads in the coming weeks.” The roll out of the new fleet across our network is due to be completed by September.
NickWells Chief Executive Whistl
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Whistl Magazine • Autumn 2016
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