CARRIER (UK) PENSION SCHEME YEAR ENDED 31 DECEMBER 2020
MEMBERS’ INFORMATION
The Pensions Ombudsman can be contacted at:
Tel: 0800 917 4487 Email: enquiries@pensions-ombudsman.org.uk Website: www.pensions-ombudsman.org.uk
You can also ask the Pensions Ombudsman to look at your complaint to check if it is something they can deal with using the following link:
https://www.pensions-ombudsman.org.uk/making-complaint
The Pensions Regulator (TPR)
The Pensions Regulator (TPR) is the public body that protects workplace pensions in the UK. TPR works with employers and those running pensions so that people can save safely for their retirement.
TPR is responsible for:
making sure employers put their staff into a pension scheme and pay money into it (known as ‘automatic enrolment’) protecting people’s savings in workplace pensions improving the way that workplace pension schemes are run reducing the risk of pension schemes ending up in the Pension Protection Fund (PPF) making sure employers balance the needs of their defined benefit pension scheme with growing their business
TPR is not responsible for:
dealing with queries or complaints from scheme members about their pension benefits providing scheme members with help on how to access their pension savings finding lost pensions dealing with State Pension or tax queries
You can find help with concerns about your workplace pension using the following link:
https://www.thepensionsregulator.gov.uk/en/contact-us/scheme-members-who-to-contact/help-with- concerns-about-your-workplace-pension
*Please note that the above bodies marked with an asterisk are not currently providing a postal service due to the COVID-19 pandemic.
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