KEY RESPONSIBILITIES
Manage the effective deployment of Building Services Engineers; provide advice, guidance and support in line with priorities established via strategic plans and proactive engagement with designated school/departmental representatives; Plan, prioritise, coordinate and allocate projects/tasks; liaise closely with other Team Leaders, to ensure effective, coordinated, customer focussed solutions and delivery; Act as the primary point of contact on maintenance and other related issues for all Student Accommodation buildings. Provide relevant specialist advice and support to other Team Leaders, Engineers, Surveyors, Project Managers and other staff within UCL Estates. Prepare project briefs, specifications and service standards; work collaboratively with project managers, contract managers, contract administrators, procurement and others to ensure the effective procurement of contracts and projects; Procure and commission a range of services using internal and external providers; Manage service contracts and service level agreements covering a range of maintenance works; Manage service delivery and the performance of service providers including contractors and DLO as appropriate; liaise with and advise contract/service managers and oversee service providers’ compliance with, and performance against, service specifications and terms of contract; Investigate and resolve complex maintenance/engineering problems, including incident investigation and root cause elimination; establish and coordinate appropriate courses of action for remedial works; Manage/undertake inspections, surveys, risk assessments, feasibility studies and diagnostic fault finding and initiate appropriate actions; establish the most practical and effective resolution of problems; Manage maintenance projects ensuring compliance with specifications, cost estimates and timescales. Plan, manage and prioritise work to manage and mitigate risk. Prepare regular and ad-hoc management/performance reports; Manage delegated budgets for assigned programmes, projects and services;
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