Spada Law - January 2020

Her Insider Knowledge Helps Our Clients

RobynCartwright:SpadaLawGroup’sSecretWeapon

“When people are down and out, they don’t know what the next step is,” Robyn says. “I’m proud to be here to take them through the process and make it as easy for them as possible. We’re not just pushing paper around; everyone on the team actually cares about people. I want our clients to feel that in every interaction. If a client has a question, they can call me for the answer. If they just need to vent, they can do that too. We aim to make connections and share personal In the spirit of making connections, Robyn is always happy to chat about DIY home improvement projects or share stories about her dogs. When Robyn isn’t guiding clients at the office, she loves to spend the day at the beach with her dogs, Biddi the chihuahua, and Margo the Cavalier King Charles spaniel. stories so our clients know they’re not in this alone.”

There’s no such thing as a one-man-show — at least, not when it comes to personal injury law. No matter how skilled an attorney is, it takes a team of talented, dedicated individuals to really care for a client. At Spada Law Group, we’re fortunate to have many amazing people at the firm, including Robyn Cartwright, our most senior Case Manager. Next to Len Spada himself, Robyn is our senior-most staff member at the firm. She’s been at the firm for the past 15 years. Prior to helping injured people do battle against the insurance companies, she worked FOR the insurance companies. Robyn spent 10 years working on the “other side” at MetLife Auto & Home Insurance Company. She worked as both a casualty claims adjuster and in MetLife’s litigation unit. She has seen it all. Eventually, Robyn realized her time with MetLife had run its course, so she began looking for new opportunities. “First, I reached out to a lawyer in the area that I had contact with,” Robyn explained. “They didn’t need any help at the time, but fortunately, they sent me to talk to Len Spada. Len was looking to bring on a Case Manager. We sat down to talk and really hit it off. I was excited to bring my perspective from the other side to help my new clients.” Robyn’s insider knowledge of insurance industry practices has been incredibly beneficial to our clients. Robyn knows how insurance companies operate, what they look for, how they value cases and how they negotiate. Her experience translates into a huge advantage for our clients. She can put clients at ease because of her familiarity with the entire insurance claims process. Robyn never fails to go that extra mile and help them feel secure.

review of the month

“When I called Len Spada’s office, I was greeted by Mykayla, who not only took all my information about my injury but also was very compassionate and caring. She took time to listen and allowed me to vent at times. My phone calls were with either Mykayla or Robyn. They kept me informed but also checked on me regularly to see how I was progressing. I looked forward to hearing from them as they were always very caring. I also look forward to receiving Len Spada’s newsletter each month. It has a personal message and information regarding various life issues. I sit and read it from cover to cover. I have not met Len Spada or his staff, but I would love to meet them and thank them personally. I was able to heal without worry while they advocated for me. I am so very grateful.” –Diana

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