Senior Travel Industry Sales Manager Recruiting Booklet

Life is short. Work somewhere awesome.

(or, as we refer to it, EAUsome!)

Eau Palm Beach Resort & Spa Opportunity:

Senior Travel Industry Sales Manager

What we’re looking for:

We’re looking for dynamic, passionate, and flexible team members to ensure our guests receive an unforgettable experience. At Eau Palm Beach, we don’t just offer a job—we offer a place where you can grow, make meaningful connections, and take pride in the difference you make.

• A commitment to excellence and a passion for service

• A positive attitude and a collaborative spirit

• Luxury hotel experience

• A desire to be part of a team that genuinely cares about each other and our guests

Are you someone who is: Enthusiastic and motivated?

Excited to travel and meet face-to-face with Travel Advisors? Do you have strong experience within the Travel Industry Field? If so, keep reading!

Senior Travel Industry Sales Manager: As a key member of the Eau Palm Beach team, you will play an essential role in delivering exceptional service to our guests while upholding the standards of our award-winning resort. Job Highlights: Remote and on-property candidates will be considered Five years of Travel Industry experience Excellent written and verbal communication skills Travel required - 40-60% per month with focus in the USA and Canada, or other territories as established by management. Responsibilities include: Targeting results-oriented high revenue potential sales calls Following up to ensure a successful direct sales program, in accordance with goals, budget and marketing plan Maintaining and developing strong relationships with key internal and external stakeholders Effectively resolving customer and/or guest issues that arise during the sales process

Why Eau Palm Beach? Because we are Hoteliers.

We are a brand who believes that our hoteliers are what make us stand out. We love where we work – a luxurious and intimate ocean retreat on Palm Beach Island. Eau Palm Beach hoteliers are curious, driven, and have a passion for brilliant service. Guided by our shared set of values and beliefs, excellence is what we strive for. Our Hoteliers feel instantly at home with our 2-day onboarding program created to breed a culture of community and success. If you deliver what we promise, have a five star personality, know that smiling is contagious and like to surprise people with thoughtful details, then you are the Eau-personality.

Values

The Why. The How. The What.

They’re powerful! They tell us why we do it. They tell us how to act. They tell us what to do. If a decision does not fit our values then it’s always a no! Don’t mess with them!

integrity authentic intuitive goosebumps hotelier

John S. Bell Captain 34 years

Benefits at a glance

Complimentary employee cafeteria Incentive programs at select levels of the organization Holiday, vacation and sick time-off Insurance benefits Free life and AD&D insurance Private employee parking and transportation to property Uniforms are provided and laundered on site Recognition programs Professional development programs 401k with employer match Health and wellness programs Discounts on food, spa, hotel stays and merchandise Local discounts and more

Philip B. Club Concierge 18 years

Hotelier testimonials

“We’ve been here for almost 30 years! We help set up for banquets, meetings, dinner receptions and other events at the resort. Our team is made up of our very good friends, each with different strengths, and everyday is a new challenge. It really touches our hearts to see a new bride come in and enjoy her special day. We love our guests, and we love our leadership here too. They make our jobs enjoyable every day.”

Julio & Delva, Banquets

“I started working at the resort in January of 1996, so I’ve been here for almost 30 years. I work in retail, take care of our guests, and make sure the store looks presentable with fun and stylish displays. This is a huge part of my life, and I have a lot of memories from over the years. I’ve seen guests grow up from sitting in strollers to becoming young adults, and I love getting to interact with them each and every day. I feel like I’m in my second home.”

Maria S., Gift Shop

“It's been almost 25 years working here, can you believe that? I’m the Sales Coordinator and the Jayne of all trades. My role entails prepping special amenities for our guests, working with travel agents, and acting as the office cheerleader. We’re all one big family here, and I love getting to create special moments for our guests.”

Jayne M., Sales Coordinator

“It's been over 15 years that I’ve been here, currently in a role as Sales Director of National Accounts. I absolutely love coming to work everyday, showcasing the beautiful hotel to potential clients, highlighting group experiences and big product launches, and wining and dining as we foster great relationships here at Eau.”

Alison K., Group Sales Manager

“I’ve been here for almost 20 years and in my current role as Training Manager for over 2 years. Previously, as Pastry Chef, my day-to- day covered everything from banquets to restaurants, including creating new menus, decorating wedding cakes, enhancing guest experiences, and making sure all of the hoteliers have the ingredients that they need to succeed. My favorite part of this job is seeing my team members learn new things and grow. When they get into the swing of things, seeing their faces is my biggest pleasure.”

Zachary D., former Pastry Chef, current Training Manager

Fun Facts all about eau

In 2021, we celebrated nine hoteliers with 30 years' experience at Eau. In 2023, we will celebrate 127 hoteliers with more than ten years' experience at Eau and 59 hoteliers with more than 20 years at Eau. Did you know? 50% of management hoteliers have been promoted from within. A multi-million dollar renovation was completed in 2022 and unveiled a variety of new food and beverage outposts, a reinvented pool experience and an exciting kid’s & teen club. Eau Palm Beach has 309 guestrooms, including 42 suites.

8 dining venues 3 Tennis Courts Two Swimming Pools

650 feet of private beach directly on the Atlantic Ocean 42,000 sq. ft. destination Spa with 19 treatment rooms 35,000 sq.ft. of meeting space, with 18 breakout rooms

Marc B. Stewarding 18 years

We believe the world of luxury travel should always be about the best experiences.

We look forward to sharing these experiences with you...

Learn More and Apply Today:

Senior Travel Industry Sales Manager

Eau Palm Beach Resort & Spa 100 S. Ocean Blvd. Manalapan, FL 33462 eaupalmbeach.com

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