Kintups NPS Impact Report

Key Observations

Scores and Trends Overview

What You’re Doing Exceptionally Well

Small, High-Impact Improvements

 Creating psychological safety  Centering Black male voice and experience  Blending fun + rigor  Producing repeat promoters (same names, consistently high scores)

 Clarify objectives upfront (especially debates)  Time-box airtime so quieter voices get space  Name the skill being built at the start and end of each session

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