opening doors
7,600+ properties under management
210 new dwellings delivered
Welcoming people home and creating space for stability, safety and dignity.
Stage two of the Housing Choices journey begins when a property is allocated, and a household commences a tenancy. This is a critical stage in ensuring that people experiencing housing stress, crisis or long-term disadvantage can transition into safe, secure housing.
new dwellings delivered
In 2024–25, Housing Choices managed over 7,600 properties and delivered 210 new dwellings across seven completed projects. During this period, 910 new tenancies commenced, with our Allocations and Housing Services teams forging nationally consistent processes that balanced demand, urgency, and suitability across a complex housing landscape. Refinements to our data and allocations systems supported more transparent and equitable decision-making across jurisdictions. An exciting redevelopment project significantly progressed in Tasmania, which exemplifies Housing Choices place-based, resident-focused renewal approach. The Queens Walk development in New Town, Hobart will be the largest single social and a ordable housing development in Tasmania. The new project is a $34 million a ordable housing expansion development within the existing Queens Walk social housing site, will increase housing capacity across the site from 84 to 149 homes.
This redevelopment will add 65 additional a ordable housing units, and includes major upgrades to accessibility, car parking, and community facilities across the whole site. Across all jurisdictions, Housing O cers worked directly with residents during the critical move-in period, ensuring people felt informed, supported and welcomed. This personalised approach was particularly vital for residents transitioning from crisis into long-term housing. These moments represent not just a change in address, but a positive shift toward safety, recovery and independence. Community events and welcome sessions, including our inaugural New Resident Information Sessions in Tasmania, were highlights of 2024-25. These brought together new residents, local service providers and Housing Choices sta to create a sense of place and connection from the start. Together, these e orts illustrate what it means to open a door—not just to a property, but to possibility, community and long-term housing stability.
20
McKenzie St Belmont VIC 29
70
albion st Brunswick VIC
Northumberland Rd Pascoe Vale South VIC
BREHENY PL West Ulverstone TAS 48
multiple Greater Perth WA 29
reid av Felixstow SA 14
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ANNUAL REPORT 2024-25
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