NSLHD News August 27

ZERO FALLS FOR RYDE’S WARD three Ryde Hospital’s orthopaedic and surgical Ward Three is working hard to sustain its zero falls record for nine weeks. Off the back of a continued increase in falls from January to June this year and a spike in falls resulting in serious injury, Ward Three Nursing Unit Manager Janelle Cahill and the team came together to work out what needed to be done and what would work best to prevent falls in the ward.

“Some of the measures include coming together at the start of the shift and identifying patients who are at a higher risk of falls,” Janelle said. “Staff work out a plan of how they will best care for these patients such as tag teaming and asking for help early if needed, especially after hours support.” High risk patients are also discussed at the daily multidisciplinary team meeting where medical and allied health are made aware of our high risk falls patients. Janelle said this assists in ensuring a combined effort is made on falls prevention for all staff working on the ward. “The staff are putting in a huge amount of People Matter Engagement Survey 2020 Due to COVID-19, the 2020 People Matter Engagement Survey (PMES) has been postponed this year. People and Culture is still committed to finding ways to consult with staff in 2020 through approaches like COVID-19 pulse surveys, COVID Care rounding and Employee Experience consultations. It has been well over a year since more than 4000 NSLHD employees participated in the 2019 PMES, administrated by the Public Service Commission. In response to staff feedback, the Diversity, Inclusion and Belonging strategy is underway. New approaches have been implemented, such as site newsletters, to enhance communication.

Ward Three NUM Janelle Cahill

effort and are really focused on it, and it’s a great feeling for all of us ticking off the board with zero falls at the end of the day,” she said. Director of Nursing Drew Hilditch-Roberts said the team has worked really hard to put new processes in place to sustain zero falls. “When there’s already so much happening in the ward, it’s such a great achievement,” he said. “We also achieved zero falls for the entire facility in the first week of July this year. “It’s an amazing effort and I’m really proud of the team.”

ICT used their PMES prize money to run a Staff Engagement forum

managers to build their capacity to support staff and provided ongoing support to staff with the COVID Care initiative. To celebrate the increase in staff participation in the 2019 PMES, two prizes were awarded across NSLHD. The Information Communication Technology (ICT) team received the prize for highest participation rate and Mona Vale Hospital received the prize for showing the greatest improvement in participation. There will be another short COVID-19 pulse survey in September with the opportunity for staff to provide feedback.

People and Culture have worked with



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