PERSON SPECIFICATION
This is a specification of the qualifications, experience, skills, knowledge and liabilities that are required to effectively carry out the responsibilities of the post (as outlined in the job description) and forms the basis for selecting a candidate.
Essential/ Desirable
Education/Training
A good general education to at least A Level or equivalent
E
Relevant professional qualifications, such as hospitality or general management qualifications NVQ Level 3 and above, Nebosh General Certificate Membership of a relevant professional body such as the Institute of Hospitality (IoH) or Chartered Management Institute (CMI).
D
D
Work Experience/Other Relevant Experience
Proven experience in a student accommodation/hotel environment preferably within a multi-site organisation
E
Practical knowledge and experience of soft facilities management via in house or contract arrangements
E
A good working knowledge of relevant Heath and Safety Legislation
E
Experience of staff training
E
Previous staff management or supervisory experience
D
Previous experience of customer service with a solution focused approach
E
Good knowledge and practical application of relevant IT systems and software
E
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