AUTUMN 2019 | OUR CULTURE STORY 15
ONEVISION, THREE STORIES Our vision to be an independent, sustainably profitable and globally focused firm highlights the need for investment. In the last 12 months, we have invested in a number of areas across our business.
JON RANDALL Head of Integration and Transformation and obsessed with motorcycles that go really, really fast “The merger this year between BDO and Moore Stephens LLP, where I was COO, was a clear step towards BDO’s vision. Carefully identifying two successful top ten accounting firms with both strategic and cultural fit and then merging them to create a market-leading firm is really complex; indeed, one of the most complex programmes I’ve personally tackled. But the investment in everyone’s time and energy to make the merger succeed for our clients and people created a boost in the market for BDO. It should definitely be logged as a huge step forward in BDO’s journey towards our vision.”
NIGEL BRITTON Head of Shared Service Centre, ultra athlete and lover of long-term plans “With our vision in mind, a key strategic move to keep us on our path of being ‘sustainably profitable’ was the creation of a Shared Service Centre. And, given that BDO operates in 162 countries and could have had its pick of locations, it’s fantastic that we chose Liverpool in the UK as the base for our new ‘Shared Service’ facility in 2016. Just three years later, we’re a 250-strong team – far more than when we first placed our bets! We support services across our 17 national locations by bringing many previously disparate but related roles under one roof. In a fast-growing part of the business that works with every single one of our UK offices, we need to ensure we have a strong culture that’s consistent with the rest of the firm – and having the same Values, Core Purpose and Vision is important to ensure that happens. Plus, we’re also helping with the ‘globally focused’ part of our vision with this amazing fact: our Liverpool office has people from 28 countries who collectively are able to speak 36 languages!”
STUARTWALTERS Chief Information Officer and rugby aficionado “The world is changing fast. Technology will continue to reshape our lives over the coming years, whether digitalisation, advanced data analytics, cloud or automation, change will touch many aspects of life and business. It’s also why topics such as cyber security and technology governance are now mainstream agenda items for the boards of UK businesses. Companies with a clear vision will see and deploy technology as an enabler to achieve success; those without a vision can become easily distracted by the latest ‘new shiny toy’ and invest in unsustainable or non-profitable areas. For BDO specifically, an important strategy has been to invest in technology as one $9bn organisation globally, as well as innovate locally.”
chapter seven
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