AUTUMN 2019 | OUR CULTURE STORY 17
THE VALUE OF VALUES CHAPTER EIGHT
OUR MERGER: IDENTIFYINGOUR SHAREDVALUES KAREN DUFFIN Director of Integration and Transformation and kickboxer extraordinaire When the merger between BDO and Moore Stephens was announced, I was asked by some colleagues why the firms were a good fit. Although there were many reasons, something very reassuring for people was how closely aligned the two firms’ sets of Values were. That meant all 5,000 people as part of the enlarged firm were working to a very common set of behaviours. Now that we’re a few months into the merger and have gone through the very time-intensive but necessary phase of moving onto one set of IT, HR and Finance systems, we’re starting a Values Refresh programme. Over the coming year, we’ll talk to people across the business to explore what they think our Values and accompanying behaviours should be – not just for today as an enlarged firm, but for the future. This work will provide invaluable cultural glue across our enlarged firm and keep us future- ready.
THE POWER OF FOUR We have four Values, which complement each other and all contribute to our success and to that of our clients. They act as a yardstick to measure our behaviours. We advocate:
HONESTY AND INTEGRITY: Be transparent, genuine and fair. Operate with the highest degree of personal and professional integrity.
EMPOWERMENT AND PERSONAL RESPONSIBILITY: Work with confidence, flexibility and freedom. Understand that trust and responsibility go hand-in-hand. MUTUAL SUPPORT AND RESPECT: Value and support each other. Maintain a working environment where teamwork and relationships matters. PROFESSIONAL AND PERSONAL CLIENT RELATIONSHIPS: Understand the person, as well as the business. Build relationships based on respect, trust and exceptional service.
chapter eight
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