Ireland's Plumbing & Heating Issue 117 Jan-Feb

AJ PLUMBING SUPPLIES BANBRIDGE

Stephen Telford, Banbridge Bathroom Showroom Manager; Jonathan O’Brien, Director and Verona McKeating, Bathroom Showroom Site & Commercial Manager.

The AJ Plumbing team (L-R): Jonathan O’Brien, Director; Allan Gough, Branch Manager-General Manager; Stephen Telford, Banbridge Bathroom Showroom Manager; Matthew Lindsay, Sales Consultant; Francis McGivern, Sales Design Consultant; Verona McKeating, Bathroom Showroom Site & Commercial Manager.

Stephen Telford, Banbridge Bathroom Showroom Manager.

AJ PLUMBING BANBRIDGE TEAM: STELLAR SERVICE GUARANTEED… Team excellence

extensive experience not only translates into a deep knowledge of brands and products but also an understanding of and the ability to cater to individual customer needs,” said Verona.

AJ Plumbing’s evolution from humble beginnings to its current stature resonates the enduring ethos instilled by founder, Jim O’Brien. Prioritising customers, delivering top- notch service and mastering product knowledge stand as principles on which the business was built and still continues to succeed. The Banbridge branch team embodies these values daily. Allan Gough, Branch Manager joined in 2001. Alongside steadfast staff members, he has been instrumental in the company’s growth. His dual role as AJ Plumbing’s General Manager of Plumbing and Heating reflects his profound expertise in the industry. Verona McKeating, Bathroom Showroom Manager Site & Commercial Pricing, was full of praise for the Bathroom Showroom team, “Each member of the team is focused on delivering exceptional customer service with a personal touch.” Stephen Telford, appointed in 2004

as Bathroom Showroom Manager, has honed his managerial skills through patient customer interactions, an extensive knowledge base and expert guidance. Lindsey McCrea, Bathroom Showroom Sales Consultant, has been with the company since 2016. Her product knowledge and commitment to finding solutions for her customers are a great asset to the team. New addition Matthew Lindsey, a Sales Consultant from May 2023, brings extensive experience in tiling and bathrooms, offering practical advice on tile selection. Francis McGivern is the Sales Design Consultant covering all four AJ Plumbing branches and can provide 4D visualisations along with one-on-one guidance for customers selecting new bathrooms. Exceptional customer service is a cornerstone of AJ Plumbing Supplies. The majority of staff at the Banbridge branch have been with the company for over 20 years, helping it grow and form strong bonds with its diverse customer base. “This

Branches:

Located at The Brookfield Industrial Estate, Scarva Road, the Banbridge branch of AJ Plumbing opens from 8am to 5pm from Monday to Wednesday. The branch opens until 8pm on Thursdays, 9am to 4pm on Fridays and on Saturdays from 9am to 1pm. AJ Plumbing offers three other showrooms in Northern Ireland: the headquarters in Newry, the branch in Ballynahinch and AJ’s Elite Bathrooms, founded in 2005, also in Newry. Elite Bathrooms is a modern showroom focusing on the middle to the upper market range and specialising in main leading brands such as Villeroy & Boch and Hansgrohe.

Brookfield Industrial Estate, Scarva Road, Banbridge BT32 3AP T: +44 (0)28 4062 2717 www.ajplumbing.co.uk

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