SERC Visitor Guide Rev 20210204

This 2019 Reliability Review Subcommittee Annual Assessment (2019 Annual Report) was developed by the SERC Reliability Review Subcommittee (RRS). This assessment was developed based on data and narrative information collected by SERC from its Registered Entities to independently assess the long-term reliability of the SERC BPS while identifying trends, emerging issues, and potential risks during the ten-year assessment period. The Reliability Review Subcommittee (RRS), at the direction of SERC’s Engineering Committee, supported the development of this assessment through a review process that leveraged the knowledge and experience of system planners, RRS members, SERC staff, and other subject matter experts. This review process ensures the accuracy and completeness of all data and information. The SERC Engineering Committee reviewed and approved this assessment.

ABOUT SERC

The electric grid is vital to our everyday lives. It is fundamental for the health, safety, and well-being of our communities, and provides the platform for our economy and our societal and techno- logical advancements. SERC’s mission is to reduce risks to the reliability and security of the electric grid (also known as the bulk power system), not only for today but also for the future. To achieve this mission, we maintain a diverse team of experts across numerous disciplines in order to address the complex, evolv- ing, and dynamic challenges facing the grid. Our team also partners with the best and brightest individuals from both the power industry and the federal government to understand and address the challenges facing the grid. These key partnerships make our work more informed, pragmatic, responsive, and impactful.

SERC Reliability Corporation 3701 Arco Corporate Drive, Suite 300 | Charlotte, NC 28273 Phone: 704.357.7372 | Fax: 704.357.7914 www.serc1.org

Office Hours 8:00 a.m. to 5:00 p.m. (Eastern)

Meeting Planner Matt Bigg Direct: 704.940.8232 | Cell: 704.465.1229

OFFICE LOGISTICS

Safety Information 

Please note the nearest exit.

 In an emergency, vacate the premises promptly.  Follow SERC staff to the official gathering location in the parking lot.  A First Aid Kit is available at the receptionist‘s desk.  Several SERC staff are trained in CPR and use of the Automated External Defibrillator (AED), which is located behind the receptionist’s desk. Restrooms  From the front door of the conference area, restrooms are located to the right in the hall past the elevators (see floor plan). There is no smoking in the building. Signs out- side indicate the smoking area at the south end of the building. Please honor them.  Four phone rooms are indicated on the floor plan. See the receptionist for availability. Meeting Etiquette  Please ensure cell phones are set to vibrate or turned off.  To avoid static and interference, do not leave cell phones lying next to microphones.  Please take all calls outside the meeting room.  If attending via WebEx:  Please mute your phone when not speaking.  Please ensure there is no “hold music” when placing your phone on hold. Office Environment  Calling SERC SERC office hours are 8:00 a.m. until 5:00 p.m. Eastern. Calls received during non-office hours go to our automated “night service.”

Conference Center A variety of state-of-the-art meeting rooms are available on the first floor for use by SERC stakeholders. See the floor plan indicating room capacity and equipment availability for each room. To reserve a meeting space, contact SERC Meeting Planner, Matt Bigg (704.940.8232). Please note that Central Conference Room reservations require a 30-day advanced notice.

Building Access 

Doors open at 7:00 a.m.

 Doors and elevators lock at 6:00 p.m.

SERC Visitors  A visitor badge must be worn at all times while visiting the SERC office and conference facilities.  Visitors are asked to return badges when leaving the SERC facilities. A new badge will be provided when you return.  Non-public areas of the SERC office require a SERC staff escort.

FIRST FLOOR CONFERENCE ROOMS

SERC Conference Room - Capacity: 46 Computer | Crestron Video Conference Setup Four Display Projectors | Microphones | Camera

SERC Conference Room - Capacity: 5 Computer | Display TV HDMI Hook-up | Phone

SERC Conference Room - Capacity: 3 Computer | Display TV HDMI Hook-up | Conference Phone

SERC Phone Rooms - Telephone

Shared Conference Room with Building Tenants Capacity: 26 Display Projector | VGA Hook-up | Conference Phone

TRANSPORTATION

SERC provides shuttle service between select hotels and the SERC office on a meeting-by-meeting basis. See Events Details listed on the Upcoming Events page of the SERC website for availability.

Charlotte-Douglas International Airport (CLT) Approximately 9.5 miles from the SERC office Ground Transportation from Airport Airline and Flight Information

Additional Ground Transportation Links provide online reservation capability. City Cab

704.333.3327

Crown Cab

704.334.6666

Yellow Cab of Charlotte

704.444.4444

Head east on Airport Loop Rd toward Josh Birmingham Pkwy Merge onto Josh Birmingham Pkwy Keep left to continue toward N Josh Birmingham Pkwy Continue onto N Josh Birmingham Pkwy Use the left 2 lanes to turn left onto US-29 S/US-74 W/Wilkinson Blvd Turn left onto the ramp to Interstate 485 Outer S/Columbia Merge onto I-485 Outer Take exit 3 for Arrowood Rd

0.3 mi 0.4 mi 236 ft 0.4 mi 1.8 mi 0.6 mi 5.7 mi 0.3 mi 0.1 mi 0.2 mi

Turn right onto W Arrowood Rd Turn left onto Whitehall Park Dr

SERC is in the first building on the left that faces Whitehall Park Dr. There is ample free parking available at the SERC office.

LODGING

Rates are based on hotel availability and may change without notice. If assistance is needed reserving a room at the above hotels, contact the SERC Meeting Planner, Matt Bigg (704.940.8232).

Hotel

SERC Corporate Rate?

Amenities

From SERC

Springhill Suites Charlotte Southwest 3950 Arco Corporate Drive Charlotte, NC 28273 Phone: (704) 702-0500