OFFICE LOGISTICS
Safety Information
Please note the nearest exit.
In an emergency, vacate the premises promptly. Follow SERC staff to the official gathering location in the parking lot. A First Aid Kit is available at the receptionist‘s desk. Several SERC staff are trained in CPR and use of the Automated External Defibrillator (AED), which is located behind the receptionist’s desk. Restrooms From the front door of the conference area, restrooms are located to the right in the hall past the elevators (see floor plan). There is no smoking in the building. Signs out- side indicate the smoking area at the south end of the building. Please honor them. Four phone rooms are indicated on the floor plan. See the receptionist for availability. Meeting Etiquette Please ensure cell phones are set to vibrate or turned off. To avoid static and interference, do not leave cell phones lying next to microphones. Please take all calls outside the meeting room. If attending via WebEx: Please mute your phone when not speaking. Please ensure there is no “hold music” when placing your phone on hold. Office Environment Calling SERC SERC office hours are 8:00 a.m. until 5:00 p.m. Eastern. Calls received during non-office hours go to our automated “night service.”
Conference Center A variety of state-of-the-art meeting rooms are available on the first floor for use by SERC stakeholders. See the floor plan indicating room capacity and equipment availability for each room. To reserve a meeting space, contact SERC Meeting Planner, Matt Bigg (704.940.8232). Please note that Central Conference Room reservations require a 30-day advanced notice.
Building Access
Doors open at 7:00 a.m.
Doors and elevators lock at 6:00 p.m.
SERC Visitors A visitor badge must be worn at all times while visiting the SERC office and conference facilities. Visitors are asked to return badges when leaving the SERC facilities. A new badge will be provided when you return. Non-public areas of the SERC office require a SERC staff escort.
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