Empowering Independence and Advocacy Over the past year, staff have continued to play an active role in advocating for residents during GP and specialist appointments, while also fostering each woman’s confidence and capacity to self-advocate. This balanced approach has supported residents to take greater ownership of their health and wellbeing, building important life skills for ongoing independence. Residents have made significant strides in developing their autonomy and community participation. Several women have successfully commenced volunteering roles within the community, supported by staff to build confidence in navigating public transport and other aspects of daily life.
There have been many inspiring achievements throughout the year – women managing interstate travel, performing live music, and navigating personal relationships with increasing confidence and resilience. Staff have continued to provide compassionate guidance as residents work through challenging decisions and transitions. In the past financial year, the program delivered 468 hours of community access and participation support. The Permanent Supported Accommodation Program continues to demonstrate strong outcomes in promoting independence, inclusion and wellbeing for women living with complex mental health, so that they can live their best life, their way.
Permanent Supported Accommodation Program Our Permanent Supported Accommodation Program is a distinctive service providing long-term housing in a congregate setting and tailored support to women who are participants of the National Disability Insurance Scheme (NDIS) and living with mental health diagnoses. Each woman presents with unique abilities, goals, and support needs, and the program is designed to enhance their capacity for independent living within a safe and trauma- informed environment. This is a 24/7 program dedicated to maintaining a secure and stable home for all residents.
Community Voice and Resident Engagement Regular consultation ensures that women have meaningful input into matters that affect their lives, from program improvements to community activities. The twice-yearly satisfaction surveys continue to yield consistently positive results, reflecting residents’ confidence in the support they receive and their appreciation for being heard. This year, clients provided thoughtful and enthusiastic feedback on the New Generation Catherine House building. Their insights have helped guide the evolution of services, ensuring that future programs continue to meet the diverse needs of women living with mental health challenges.
Residents have made significant strides in developing
Darlene O’Leary Team Leader Mental Health Programs
their autonomy and community participation.
25 | Annual Report
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