Creating Comfort and nourishment For a safe space to call home
In our Recovery Program, our residents are supported to cook the evening meal.
Housekeeping Operations The way our accommodation looks and feels is so important to us at Catherine House. From the first moment a woman enters the space, we want her to feel welcomed and respected by the environment – clean, tidy, homely, bright, with sunny areas and shaded gardens to relax and reflect. Our Housekeeping Team take great pride in their work, looking after all day-to- day cleaning. This includes communal spaces, residents’ bedrooms, office cleaning and outdoor areas. To maintain our high standards in cleaning services, we ensure that both our Housekeeping Team and contract cleaning team are highly trained in their respective fields and participate in regular training sessions. Our Housekeeping Team completes 1,664 weekly room cleans each year, spending at least 3,328 hours a year cleaning bedrooms. Our cleaning partnerships are crucial in ensuring we uphold our high standards; we work
closely with many different cleaning supports, and all our programs have a Diversey Chemical Unit on site, to ensure we are using the correct chemicals, and that staff take part in regular training. Food Service Operations Our dedicated Food Service Team spend their days creating a nutritious menu for our residents. We understand the vital role that proper nutrition plays in the recovery journey. We see women’s physical appearance, energy levels, and mood change after only a week of access to three meals a day, fruit and vegetables, and healthy snacks. Food insecurity is significant challenge for many women, which is why we continue to provide emergency food relief even after they leave our service. In our Crisis Accommodation and Permanent Supported Accommodation programs, our Food Service Team cook over 46,720 meals each year, including breakfast, lunch, dinner and dessert.
2,555 meals are cooked each year, with our Food Services Team preparing 7,665 meals, including breakfast, lunch, dinner and dessert.
We understand the vital role that proper nutrition plays in the recovery journey. We see women’s physical appearance, energy levels, and mood change after only a week of access to three meals a day, fruit and vegetables, and healthy snacks.
Trin Beer, our in-house chef at Catherine House, preparing a meal for our residents.
Amy Rowe Coordinator Special Projects, WHS and Housekeeping Services, Return to Work Coordinator
46 | Catherine House
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