Training systems
Instructor Qualification Standard / V1 2023-12-04
In pairs, discuss benefits and challenges in relation to self-evaluation, and share conclusions and suggestions in the big group
Note personal conclusions about benefits and challenges in relation to self-evaluation as well as possible next steps for their personal development as instructors
CONFLICT MANAGEMENT
The aim of this lesson is to prepare the participants to address conflicts during trainings
After successfully having completed this lesson, the participants can:
57) Describe different ways to solve conflicts amongst learners (Knowledge, basic level)
58) Recognise conflicts amongst the learners and decide what action to take (Knowledge, basic level)
The instructor shall:
Present how to recognise conflict between learners and the impact it has on learning
Present considerations and strategies on how to mitigate conflict
Introduce participants to conflict theory and management
Facilitate discussion based on participants’ experience around conflict in a learning group
The participants shall:
Share experience as both an instructor and a teacher on conflict in the classroom between learners and their instructors
Discuss options around addressing conflict in a learning group
Work in small groups to solve scenarios around different types of conflict and conflict resolution theory
Discuss experiences with conflict in the classroom as an instructor and how they handled it
Participate in role play in which all participants participate as an instructor and a learner in conflict
Reflect on how these strategies may change depending on the learning group
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