Training systems
Instructor Qualification Standard / V1 2023-12-04
Active listening techniques include:
1) being fully present in the conversation
2) showing interest by practising good eye contact
3) noticing (and using) non-verbal cues
4) asking open ended questions to encourage further responses
5) paraphrasing and reflecting back what has been said
6) listening to understand rather than to respond
7) withholding judgment and advice
Adult Learning Principles
Adult learning theories can positively impact adult learning experiences both in the classroom and on the job. The following characteristic are relevant: 1) adults need to know why they have to learn something - they must want to learn
2)
adults need internal motivation
3) adults have a self-concept of being responsible for their own decisions and constructions of experiences (experiential learning)
4)
adults are a learning resource for their peers
5)
adult learning is solution oriented
Teaching according to adult learning principles calls for participant centred and participant involving learning activities, work related fidelity designs, a significant focus on intrinsic motivation and development oriented feedback. Further characteristics covered by the concept of teaching according to adult learning principles are: learning styles, instructional design and didactical considerations, communication skills and conflict management, cultural awareness, and learning transfer. An aim describes what the intention of the activity/lesson/module is; why should resources be allocated to conduct the activity; what is the gain for the industry or for the course participant. Andragogy is an approach to teaching that is geared toward adult learners. It is based on the assumption that adult learners are more self-directed, autonomous, and motivated to learn. Key characteristics of andragogy include: learner-centred with focus on the learners needs, experiences, and interests; self-directed learning, where adult learners take responsibility for their learning and set their own learning goals and pace; experiential learning (adults often learn best through experiences and problem-solving activities that are relevant for them); collaborative learning where interaction and collaboration among adult learners are encouraged to share experiences an learn from one another; and
Aim
Andragogy
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