05262821 Level II Training Book

12/4/20

• Dear License Applicant:

• We are writing to inform you that your application for a gaming license has been granted. You may appear at the Commission’s offices at 1431 Agency Road to pick up your badge during regular business hours on any weekday. Please be advised that you must always wear your badge while working at the Casino. • Your gaming license is valid for two years. Sixty days prior to the expiration date, you will receive a notice to renew your license. It is your responsibility to complete and submit your license renewal form to the Commission at least two weeks prior to the expiration date. Failure to timely complete and submit the renewal formmay result in the lapse of your license in which case you will not be permitted to work until the license has been renewed. • An important condition of your license is that you must advise the Commission of any changes in the information on your application. You must immediately inform the Commission of any changes to your name, address, and phone number. Importantly, tribal law specifies that any arrests or criminal charges must be reported to the Commission within 72 hours. Failure to comply may result in the suspension or revocation of your license. • If you have any questions, please feel free to contact the Commission.

Applying the Principle

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• Using the previous example, how would you characterize the tone?

Tonality

• Professional? • Informative? • Threatening? • Hostile? • Adversarial?

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