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BOILER FEATURE PIPES, VALVES & FITTINGS FEATURE INDUSTRY NEWS LATEST PRODUCTS
ISSUE 119 - MAY/JUNE 2024
SMART CONTROLS ONE APP - FOUR SYSTEMS
Underfloor System Radiator System Programmer System Thermostat System
www.ephcontrols.com
www.altecnic.co.uk For further details: oemsales@altecnic.co.uk +44 (0) 1785 218208 or Chris Reilly, Country Manager for Ireland, on 00353 (0)85 2152288, chris.reilly@altecnic.co.uk
Editor’s COMMENT
PLUMBING & HEATING
ISSUE 119 - MAY/JUNE 2024
Information, innovation and inspiration to take your business to the next level As this magazine goes to print, the KMP team is hitting the road for Limerick, where PLUMBEX is heading for the first time. Already well established in Dublin and Belfast, the two-day Limerick event marks the trade show’s first time in the Midwest of Ireland. We’re looking forward to catching up with many of our readers, and hope you find the show to be a great resource of information, innovation and inspiration to take your business to the next level. And hopefully our May/June edition will serve the same purpose, with our features including Boilers, Pipes, Valves & Fittings and Pumps & Circulators.
Energy efficiency is, of course, a unifying factor spanning the latest product launches and much of the news in this edition from OFTEC calling for greater support for biofuels to NICEIC urging heating and plumbing engineers in Northern Ireland to upskill in low- carbon energy solutions. While NI is playing catch up to a more mature renewables market in the Republic of Ireland, solutions providers across the island of Ireland are investing in their premises and people to boost their offer from Greenline Plumbing Supplies in Carrick-on Shannon and Heat Merchants Dundalk to Bassetts Newry and MR Mechanical Services in Warrenpoint.
THE TEAM: Managing Director Karen McAvoy Editor Alyson Magee Publication Manager Jacqui Fairley Production Manager Julie Anne Guiney Digital Creative Manager Jo Hendron Digital Communications Rachel Freeman Accounts Andrea Simpson Photography Gordon McAvoy Administration Laoise Boyle
Enjoy!
Alyson Magee
CONTENTS
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42
Printed by W&G Baird
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News & Views: A new regional HQ in Blanchardstown will showcase STIEBEL ELTRON’s range of heat pumps, electric hot water, space heating and ventilation products. 16 News & Views: Bassetts, a leading supplier of premium bathrooms, heating and renew able solutions, has refurbished its showroom and trade counter in Newry. 27 Products: C&F Quadrant Ltd is supplying high-efficiency Nesta Chrome wall-hung cascade condensing boilers to commercial sites throughout Northern Ireland. 42 In Focus: A family-run company with a personal stake in every project, MR Mechanical Services Ltd is thriving as a commercial contractor specialising in school projects. 49 Products: Innovator Instantor lays claims as the only supplier of imperial-sized gas copper press fittings to the Irish market in our Pipes, Valves & Fittings feature. 56 In Focus: Heat Merchants’ relocation of its Dundalk site marks the latest investment by the leading supplier of heating, plumbing and renewable energy solutions. 70 News & Views: A new Carrick-on-Shannon location has joined Navan and Cavan as Greenline Plumbing Supplies rolls out its expertise and portfolio of leading brands. 89 Products: Navien outlines the benefits of installing a hot water recirculation system such as NaviCircTM in domestic properties in our Pumps & Circulators feature.
CONTACT US: The Forge, 13b Lisburn Road, Moira, Co. Armagh, BT67 0JR T: Moira: 028 9261 2990 T: Dublin: 01 696 8319 E: plumbing@kmpltd.co.uk www.plumbingmag.com
With reference to the Misdescriptions Act, please note that the measurements and artist’s impressions within are for illustrative purposes only and may not be accurate. Reproduction of whole or in part of this publication, without prior permission from Karen McAvoy Publishing Ltd, is strictly prohibited.
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NEWS
Leading heating technology manufacturer Grant has announced its team will attend a diverse range of upcoming trade exhibitions and shows across the island of Ireland throughout 2024. As a manufacturer, Grant prioritises meeting the needs of its customers and developing the highest standard in heating technologies. Attending as many shows as possible throughout Ireland offers the opportunity for its team to meet and discuss its ongoing innovations with members of the heating trade, as well as with homeowners. Shows at which you can catch up with the Grant team over the coming months include: • Self Build Dublin, Leopardstown Racecourse, Stand L2 - May 17-19 • Southern Construction Summit, Clayton Silver Springs Hotel, Cork - May 23 • BEPEX, RDS, Simmonscourt,Stand P79 - September 11-12 • National Ploughing Championships, Ratheniska, Co Laois - September 17-19 • Self Build, Titanic Exhibition Centre, Belfast, Stand D22 - September 27-29 Keep up to date with show stand numbers and the latest news from Grant through Facebook, Twitter and Instagram @mygrantNI @grantirl. www.grant.ie GRANT TAKES ITS TEAM ON THE ROAD TO TRADE SHOWS ACROSS IRELAND
Grant’s team will be on hand to demonstrate and discuss its innovations with installers and homeowners.
Teeling Whiskey Distillery in Dublin was the setting for the launch of a new partnership between Hevac and Clivet SpA. Hevac, a leading domestic, commercial and industrial heating and plumbing supplier in Ireland, hosted the event on March 6. It has secured a new distribution agreement with the Italian firm, a market leader in the manufacture of cutting-edge HVAC capital equipment. A fantastic turnout on the night included more than 100 customers, consultants and specifiers, who heard about the strength and depth the exciting partnership brings to the Irish market. HEVAC HOSTS A SPIRITED LAUNCH OF ITS NEW PARTNERSHIP WITH CLIVET SPA
More than 100 customers, consultants and specifiers attended Hevac’s launch event for its new partnership with Clivet SpA at Teeling Whiskey Distillery.
Reach out to Hevac’s Commercial & Industrial Team for support with your next project, spanning specification, design, commissioning, technical sales, technical support, training and more, all with a focus on energy-efficient products and decarbonisation. Clivet SpA is available now from Hevac Limited - please send your enquiries to: Paul Devereux, Specification Manager: paul.devereux@hevac.ie Chris Satell, Commercial & Industrial Manager: chris.satell@hevac.ie James Jackson, Ventilation Product Manager: james.jackkson@hevac.ie Tender enquiries – E: tender.enquiry@hevac.ie T: +353 (0)1 419 1919 www.hevac.ie
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COMPANY NEWS
Mark McManus, STIEBEL ELTRON Ireland Managing Director.
A NEW REGIONAL HQ IN BLANCHARDSTOWN WILL SHOWCASE STIEBEL ELTRON’S RANGE OF HEAT PUMPS, ELECTRIC HOT WATER, SPACE HEATING AND VENTILATION PRODUCTS, AND EXTEND ITS UNIQUE TRAINING PROVISION TO INSTALLERS ACROSS THE ISLAND OF IRELAND… Supporting an even greener future for the Emerald Isle
A leading supplier of sustainable heating products has set up shop in Dublin. STIEBEL ELTRON, a German group with 26 sales operations around the world, has marked its 100th anniversary with the opening of new regional headquarters in Blanchardstown. With 50 years of experience in heat pump technology, and a wide range of electric hot water, space heating and ventilation products, the firm is aiming to support homes and businesses across the island of Ireland in their transition to net zero. The new headquarters include a showroom open to the public, and a training centre offering a unique service provision upskilling installers in the
burgeoning renewables sector. Mark McManus, STIEBEL ELTRON Ireland Managing Director, said, “The Irish markets hold huge opportunity for renewable energy technologies, so developing an office which will support this sector was a no brainer. “At STIEBEL ELTRON we have a track record in creating and supplying tried and tested innovative renewable energy products to a global market, as well as being a leader in sharing our expertise to drive these green solutions forward. “We want to offer an excellent service to end-customers and installers, and if there are installers out there who are thinking they would like to recognise the opportunities, we’re here to help
them get into the sector and train them up.” Greatest interest in its heat pump solutions is initially expected to come from the Republic of Ireland market, where grants and subsidies are already available. In Northern Ireland, meanwhile, STIEBEL ELTRON is seeing strong uptake of its electric heating products, with notable success in the student accommodation sector including a current project in partnership with Fox Electrical Contracts on Nelson Street in Belfast. While STIEBEL ELTRON products have been present in the all-Ireland market through distributors since its UK headquarters opened 16 years ago, Brexit together with the advantages
“The Irish markets hold huge opportunity for renewable energy technologies.”
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COMPANY NEWS
A training centre at STIEBEL ELTRON’s new regional HQ supports customers from end-consumers to installers, developers, consultants and architects.
of a physical presence in the market prompted the expansion into Dublin. Blanchardstown was selected for its easy access to the airport and motorway network, with STIEBEL ELTRON’s logistics partner Rhenus occupying neighbouring premises. Stock can be delivered anywhere on the island of Ireland within 24 hours, with Rhenus housing stock in Blanchardstown and potentially at its Galway depot. “We have over 1,500 stock-keeping units that we can put onto the Irish market, but generally 80% of the turnover comes from 20% of the stock and that’s what we’re going to be promoting to the Irish market,” said Mark. Its range spans small domestic to large commercial applications, from 5kW to 1MW, with larger projects often combining air-source heat pumps with electric space heating, hot water and ventilation products. “If we look at a school for example, we might put a heat pump in for the heating solution,” said Mark. “However, because there are lots of points of hot water being produced, we might also put small instantaneous water heaters in at point of use and provide hand dryers and things
like that from our product portfolio, so we’re creating almost a turnkey solution for the mechanical electrical installation company.” Five employees are already in place at the new office, supporting customers from end-consumers to installers,
Example of what training centre and showroom will look like.
recognise opportunities and win business and then once they install the product, we’ll commission it as many times as they want while we’re training them. “It’s really that support package that’s a little bit different from competitors in the marketplace.” “We work hand in glove with installation partners to help them grow their business and we support them, particularly those customers who are trying to move into heat pump technology from existing fossil fuels.”
developers, consultants and architects. STIEBEL ELTRON’s strategy is to pair a sales representative with a service engineer, with the two working closely together. “A key part of what we’re offering, the differentiator, is our service provision,” said Mark. “We work hand in glove with installation partners to help them grow their business and we support them, particularly those customers who are trying to move into heat pump technology from existing fossil fuels. “What we do at STEIBEL ELTRON is train them completely free of charge, commission their systems free of charge and hand hold them all the way through the process to make sure they’re competent and understand what they’re doing. “We’ll take leads to installers to help them
Ground Floor, 2 Stemple Exchange, Blanchardstown Corporate Park, Blanchardstown, Dublin D15 W35. T: +353 (0)1 514 3696 - E: sales@stiebel-eltron.ie www.stiebel-eltron.ie
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NEWS
HEATING AND PLUMBING ENGINEERS URGED TO UPSKILL
FOR ENERGY TRANSITION
Electrical contracting certification body NICEIC is urging heating and plumbing engineers in Northern Ireland to upskill in low-carbon energy solutions. Consumer interest in renewables is rising amid heating cost inflation and a rolling out of government support for green home upgrades, said NICEIC, which has launched new qualifications in Solar Thermal Hot Water and Heat Pumps. The UK government recently confirmed a Clean Heat Market Mechanism will be implemented from April 1, setting targets for heating appliance manufacturers to sell a set proportion of low-carbon heat pumps against fossil fuel boilers. In addition to a £6bn funding pot for cutting energy use and bills in around a million homes UK-wide in the Autumn Budget, the UK government has allocated an additional £1.25bn to the Social Housing Decarbonisation Fund for insulating or retrofitting 140,000 homes. Paul Collins, Technical Director at NICEIC, said, “The range of low carbon technologies available now is vast. Those installers who do invest in good training and have a solid understanding
Pipelife Ireland employees celebrate reaching 21+ years of service at its Cork manufacturing site.
LONG-TERM STAFF MEMBERS RECOGNISED BY PIPELIFE IRELAND
Pipelife Ireland, a leading manufacturer and provider of plastic piping systems, has recognised 29 employees for at least 21 years of service and dedication to the firm. Its longest-serving staff members were presented with an engraved watch and certificate to acknowledge their long service at the Whites Cross site, which previously operated as Cork Plastics before its acquisition by Pipelife International in 2021. Pipelife’s 21-year service celebrations continued with two UK team members, Jim Delaney and Rab Wilson, subsequently acknowledged
for their length of service. Specialising in the extrusion of polyethylene pipes, Pipelife offers industry-leading products for the heating and plumbing, water pressure, electricity, cable ducting, gas and agricultural sectors. Drawing on more than 50 years of manufacturing experience from its production plant in Cork, it has been at the forefront of developing innovative products and offers expertise in the design of heating systems including wall, ceiling and underfloor heating. www.pipelife.ie
NEW ROLE AT SONAS TO DRIVE BRAND AWARENESS AND MARKET EXPANSION
SONAS Bathrooms, a renowned brand in Ireland’s KBB sector, has promoted Louise Murphy to the newly created role of marketing director. Demonstrating a wealth of experience and a strong track record as head of marketing at SONAS, and previously as marketing director at Citroen, Louise brings a deep understanding of the company’s goals and an unmatched commitment to its success. Having played a key role in brand development in SONAS in recent years, initially as a marketing consultant and then joining the company as head of marketing in 2022, Louise will play a pivotal role in driving brand awareness and supporting the brand’s recent expansion into the UK market. An expanded remit under the new
of electrical requirements, will be better placed to unlock the opportunity.” www.niceic.com/training
Louise Murphy, Marketing Director Sonas Bathrooms.
role adds responsibility for ESG, reflecting SONAS’ commitment to sustainability. Louise said, “I am thrilled to be given the opportunity to serve as the first marketing director at SONAS. The increase in the company’s marketing investment has supported the transition from a distributor of bathroom products to become an asset-light manufacturing bathroom brand.” www.sonasbathrooms.com
Paul Collins, Technical Director, NICEIC.
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HYBRID ENERGY
L-R: Neil McCracken, Phoenix Energy; Denzil Cluff, Eco Erne; Dan Wilden, Alpha; Wayne Hutton, Tri-power; Matthew McGaffin, McGaffin Mechanical; and Josh Rowe, Refresh Solutions.
PHOENIX ENERGY IS SUPPORTING TRIALS, INCLUDING A PILOT BELFAST HOME, AIMING TO MEASURE THE EFFICIENCY AND ENERGY COST SAVINGS OF HYBRID GAS- AND-ELECTRIC SOLUTIONS… Showcasing a revolutionary development in home heating solutions
Phoenix Energy, alongside Refresh NI and manufacturer Alpha, hosted partners to an open house event in Belfast earlier this year to showcase the latest cutting- edge technology in home heating, a hybrid solution combining an electric heat pump and gas boiler. The event comes at a time when the
Northern Ireland energy industry is ramping up its exploration of solutions to achieve net zero, and decision makers are considering which technologies can best integrate with existing infrastructure and ultimately deliver low-cost, low-disruption measures for consumers. The Belfast home is part
of a wider trial that aims to measure the efficiency and energy cost savings of hybrid gas-and-electric solutions. Speaking at the event, Phoenix Energy CEO Kailash Chada outlined the significance of the integrated solution. “This is an exciting time for the energy industry,” said Kailash. “The hybrid
Alpha E-Tec hybrid heat pump - outside unit.
Josh Rowe, Technical Director at Refresh Solutions, demonstrated the control panel for the heating system.
Dan Wilden, Alpha.
“The event comes at a time when the Northern Ireland energy industry is ramping up its exploration of solutions to achieve net zero.”
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HYBRID ENERGY
L-R: Neil McCracken, Phoenix Energy; Debbie Caldwell, Belfast City Council; Judith Wilson, DAERA; Andrew Lamont, Choice; Iain Hoy, Phoenix Energy; and Conor Sage, NMDDC.
system showcased today is making a considerable contribution to carbon savings, reducing emissions by approximately 45% compared to a gas-only boiler whilst also reducing the customer’s energy consumption and bills. “Ultimately, it will be the demand of customers that will drive the need for a lower energy solution. Customers can benefit from using less energy, and from better efficiencies through the electric heat pump element, whilst retaining the reliability that a gas boiler provides across all seasons to meet the comfort levels that householders demand. “As the gas industry begins to
decarbonise and progresses its pathway to net zero through the introduction of renewable gas solutions such as biomethane, it’s great to see new innovative customer solutions like this one coming into the local marketplace.” Bill Cherry, Chief Executive of Refresh NI, said, “As a local installation company that’s been in the industry for over 30
years, I can truly say this is one of the most exciting innovations we have brought to the local marketplace. Introducing a new, decarbonising technology that is an evolution from existing infrastructure means that customers will very soon be able to benefit from renewable energy solutions that are affordable, without disruption to their homes and lives.”
“As the gas industry begins to decarbonise and progresses its pathway to net zero through the introduction of renewable gas solutions such as biomethane, it’s great to see new innovative customer solutions like this one coming into the local marketplace.”
Attendees of the event were given an overview of the hybrid heating system which combines a gas boiler and heat pump.
For more information on the NI gas industry’s pathway to net zero, visit: phoenixenergyni.com
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COVER STORY
FEEDBACK FROM CUSTOMERS, DESIGNERS AND INSTALLERS HELPS DEVELOP INNOVATIVE PRODUCTS… EPH launches wireless range
EPH is excited to introduce its latest range of smart connected products. Innovation is not born in isolation but through a collaborative effort that spans across the expertise of heating engineers, the insights of plumbing merchants and the real-world needs of homeowners. EPH has spent the last few years collaborating with these stakeholders to design and update its wireless heating control range. US: UNDERFLOOR SYSTEM Following on from the success of its UFH10 wiring centre, EPH has designed
the UFH10-RF wireless enabled underfloor wiring center.
mounted and a recessed thermostat meaning that there is a thermostat for every situation. The GW04 gateway connects the system to your customers home internet allowing the homeowner complete control at their fingertips using the EMBER app. RS: RADIATOR SYSTEM You asked, EPH delivered! Introducing the Radiator System from EPH. Ideal for both new and retrofit scenarios, the Radiator System can control up to 16 zones in your heating system. This is achieved by installing the new
Suitable for controlling up to 10 zones in a home with outputs for underfloor actuators, motorised valves, pump, and boiler, the UFH10-RF saves the installer time by connecting to its expanded range of wireless thermostats. This means no more costly and time- consuming cable runs. Pairing is incredibly easy thanks to the large clear interface of the controller. A full range of wireless thermostats is available including mains powered, battery powered which are surface
“These systems will allow installers to bring the highest levels of efficiency in new or retrofit scenarios.”
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COVER STORY
E-TRV Smart radiator Thermostat on each radiator. By using the RF16 controller and the EMBER app, you can control every radiator in your house individually. This means that you only heat the space you need, saving energy and money. For added convenience, EPH has designed a compatible hot water valve, the ETRV- HW, allowing control of your entire heating system from one controller and one app. The RF16 is OpenTherm® so that it can communicate seamlessly with modern modulating heat sources for optimum energy efficiency. PS: PROGRAMMER SYSTEM EPH’s ever-popular EMBER Programmers have had a sleek redesign. Available in one to four zone versions, the new look R-Series programmers have introduced a 30-minute boost feature and a large clear
screen while retaining all the simplicity and reliability of its predecessor. The new GW04 gateway also operates on both 2.4GHz and 5GHz WiFi frequencies making pairing easier than ever. Ask your merchant for an EMBER Pack today. TS: THERMOSTAT SYSTEM Taking on board customer feedback, EPH has redesigned its most popular wireless programmable thermostat, the CP4. Featuring a newly designed handwheel version as well as an updated button version, the CP4D and the CP4v2 are sure to be popular with installers and homeowners, thanks to their stylish design, simplicity of use and ease of installation. Featuring an updated receiver incorporating an industry standard 6 Pin backplate and adding a 30-minute boost feature, the CP4 range is OpenTherm®
enabled also helping installers and homeowners achieve optimum levels of comfort and efficiency. Add a GW04 gateway and you have a full smart thermostat system. Need more zones? No problem, the gateway can manage up to six thermostats in one home giving the homeowner complete control. Discussing the launch of the new range, EPH Technical lead Patrick Moynihan, said, “These new products represent a great leap forward in the scope and reach of EPH Products. “The Radiator and Underfloor Systems will allow installers to bring the highest levels of efficiency even in retrofit scenarios, which drives us all on towards the goals of energy saving, optimising home comfort and reducing our collective impact on our planet and environment.”
For more information, contact EPH Controls: T: +44 (0)1933 626 396 or +353 (0) 21 434 6238 E: sales@ephcontrols.com for sales enquiries - E: technical@ephcontrols.com for technical enquiries. @ephcontrols - @eph-controls - www.ephcontrols.com
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NEWS
A new publication offers specific guidance for engineers complying with carbon monoxide detection regulations in Northern Ireland. The guide has been created by the Heating and Hotwater Industry Council (HHIC) and Council of Gas Detection and Environmental Monitoring (CoGDEM), following several regulatory changes creating differing requirements across the regions of the UK. It provides best practice for each region, addressing potential confusion among engineers around the variation in CO legalisation across NI, England, Wales and Scotland. The role of heating engineers in maintaining CO safety throughout the industry is growing in importance, with all property owners required to ensure CO detectors are present in appropriate locations in compliance with legislation. Differing requirements - including the number of CO detectors required in a property, batteries that must be used and the position in which detectors must be installed - are included in the guide. Andy Curtis, Director of CoGDEM, said, “There may still be confusion around the extent of responsibility of repairing, replacing and testing detectors. Our guide has been created to put this uncertainty to rest and ensure safety in properties across the UK.” www.hhic.org.uk GUIDE OUTLINES CARBON MONOXIDE DETECTION REQUIREMENTS IN NORTHERN IRELAND
Galway Corinthians RFC U20s with John O’Donoghue, Flogas.
FLOGAS-SPONSORED GALWAY CORINTHIANS RFC U20S MAKE HISTORY
Galway Corinthians U20s have entered the history books as the first- ever non-Leinster team to both win the U20s Leinster Div 2 League and receive an invitation to play in the upcoming Leinster U20s Division 1 McCorry Cup. Sponsored by Flogas for a third season, Commercial Director John O’Donoghue was in attendance to witness the historic win. John said, “The Galway Corinthians Under 20s team play all their away games in Leinster, and this involves a great deal of commitment and travel from everyone involved. “We’re delighted that all the hard work
and dedication have yielded such a great result for them and that they’re blazing a trail for other Connacht clubs to follow. “However, their success wouldn’t have been achieved without the equal commitment of the backroom staff, coaches Anthony Leifi and Morgan Ó Conghaile with team manager Maggie Newell, and we wish them all the best of luck for next season.” Flogas also sponsors several other rugby clubs around Ireland, Randalstown RFC in Antrim, DLS Palmerstown RFC in Dublin and Dungarvan RFC in Waterford. www.flogas.ie
A total of €19,310 has been raised to date for a charity tackling homelessness through Heat Merchants’ Boiler Scrappage Scheme. Heat Merchants has raised the funds for Focus Ireland since 2018. Also operating Bathroom Merchants, a sister business providing trade customers with a complete bathroom and showering product range, the group has already contributed €950 this year to date through the scheme. For any purchase of a new gas or oil boiler, Heat Merchants collects the old one and brings it to an approved recycling centre for ethical waste disposal, with 100% of the scrap value donated to Focus Ireland. Heat Merchants Group has been a member of Business in the Community Ireland BOILER SCRAPPAGE SCHEME BOOSTS CHARITY SUPPORT
since 2018, working collaboratively with other companies to address social, environmental and economic priorities. Among its other charity initiatives are partnering with the Children’s Health Foundation to provide funding for the Children’s Hospital in Crumlin, Temple Street, Tallaght and Connolly through coffee mornings, bake sales and an annual Christmas raffle. www.heatmerchants.ie/www.focusireland.ie
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COMPANY NEWS
L-R: Paul Kelly, Trade Sales, Martin McVeigh, Showroom Consultant, Stuart Hunter, Branch Manager, and Noel Wilson, Trade Sales.
BASSETTS HAS REFURBISHED ITS NEWRY SITE WITH AN UPDATED TRADE COUNTER AND NEW SHOWROOM FOR ITS UNIQUE BATHROOM COLLECTIONS AND RENEWABLES SOLUTIONS… Unwavering commitment to exceptional products and services
Bassetts, a leading supplier of premium bathrooms, heating and renewable solutions, has invested in a refurbishment of its trade counter and bathroom showroom in Newry. Unveiled in a grand opening on March 8, the upgrade is aimed at enhancing its reputation as a premier destination for installers and contractors, as well as self- builders and home renovators. A five-strong team is also in place at the Newry location, in Carnbane Business Park, led by Stuart Hunter, formerly with Bassetts Lisburn. Stuart said, “It’s been really busy from the minute we opened the doors, with footfall doubling if not
more. A lot of our trade clients are actually sending their own customers down to us now to get priced up, because they’ve seen how good the new showroom is. “It’s all up-to-date brands we work with. The showroom features some of our reputable brands, such as Utopia, Aqualla, Multipanel, Vado, Tretzo and Flair, and we also have new tile ranges on display such as CIFRE and Alaplana. “Our trade counter has undergone a transformation, now showcasing renewable energy options. For significant inquiries, we direct customers to our Heating Innovation Centre in Clady, a
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COMPANY NEWS
A NEW SHOWROOM AT BASSETTS NEWRY FEATURES ITS UNIQUE COLLECTION OF BATHROOM DISPLAYS INCLUDING PRESTIGIOUS INTERNATIONAL BRANDS… Carefully curated bathroom collections
facility that highlights working models of renewable technology for trade and self-builds..” Bassetts Newry’s refurbished showroom features an expanded range of unique bathroom collections including prestigious international brands, serving as a vibrant hub for innovation and inspiration. Renewables solutions include heat pumps, mechanical ventilation and heat recovery, solar thermal heating, underfloor heating, smart controls and hot water cylinders. Understanding the challenges faced by busy installers, Bassetts works hard to support the trade. It provides quality, reliable products from industry-leading manufacturers, supported by unparalleled stock availability on core lines, best-in-class technical expertise and competitive pricing. Undergoing a period of rapid growth over recent years alongside the boom in home improvement, it has embarked on an upgrade of its network including its L’Derry, Dungannon, Omagh and Clady branches.
From boilers, radiators, water heaters, pipes, valves, underfloor heating to bathrooms, showers, tiles and everything in-between, Bassetts branches across the province cater to every plumbing and heating need. The company has been operating in Northern Ireland for over 40 years and, with 15 trade counters and 12 bathroom showrooms, is the province’s largest plumbing and heating merchants. Its Heating Innovation Centre, opened in Clady in 2021, provides installers and self-builders with the opportunity to learn about the advantages renewable heating offers. Neil Collins, Managing Director at Bassetts, said: “We are thrilled to have successfully reintroduced our refurbished Newry showroom to the local community. This milestone underscores our unwavering commitment to providing exceptional products and services.” Carnbane Business Park, Carnbane East Industrial Estate, Newry BT35 6QH T: +44 (0)28 3026 1626
E: info@bassettsonline.com www.bassettsonline.com
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COMPANY NEWS
UNITED HARDWARE FUNCTIONS AS A COOPERATIVE BUYING GROUP, FOSTERING COLLABORATION AMONG INDEPENDENT MERCHANTS IN THE PLUMBING AND HARDWARE SECTORS…
Building better businesses together
In the dynamic world of heating and plumbing merchants, where industry giants dominate and trends evolve rapidly, independent merchants often struggle to stay competitive. United Hardware DAC emerges as a guiding light for these independents, offering strength through unity. With a combined turnover exceeding €500m, United Hardware DAC has positioned itself as one of Ireland’s largest representative groups in the industry, renowned for its expertise in product
sourcing and procurement. At its core, United Hardware functions as a cooperative buying group, fostering collaboration among independent merchants in the plumbing and hardware sectors.
United Hardware DAC has positioned itself as one of Ireland’s largest representative groups in the industry.
This collective approach empowers businesses to leverage bulk purchasing power, a critical strategy in navigating market complexities. The group’s mission revolves around empowering members to secure optimal deals from key suppliers, providing a cost-effective avenue for independent marketplace entry. By joining United Hardware, members gain access not only to competitive supplier deals but also to a suite of market-leading support services aimed at business growth. The group’s marketing initiatives focus on driving sales and fostering stronger supplier and trade customer relationships. Additionally, United Hardware owns and operates the leading retail brand Homevalue, through a sophisticated franchise model. This strategic advantage positions United Hardware as a key player in cost efficiency for heating and plumbing merchants. Through direct importation and extensive distribution capabilities, United Hardware members benefit from reduced costs, enabling them to maintain competitiveness in a demanding market. Operating from a purpose-built
140,000sqft distribution centre on the outskirts of Dublin, United Hardware leverages its international buying power through a seasoned commercial team and membership in Bricoalliance. This advantage allows for direct importation of high-quality sanitary ware and shower doors from manufacturers, with United Hardware serving as the sole agent in Ireland for IMAS radiators. Partnerships with industry-leading brands such as Sonas, Flair, Ideal Energy, Grant, Firebird, Joule, EPH Controls, Sanbra Fyffe, Triton, Mira, Grundfos, Scalemaster and Drayton further bolster the group’s standing. Scalemaster and Drayton received well-deserved recognition as finalists in the recent Plumbing & Heating Awards. United Hardware’s commitment to transparency and cooperation is evident, with each member being a shareholder. This collective ownership ensures that all savings achieved are passed directly to the members. In fostering a community where shared success is paramount, the cooperative emphasises not only collective purchasing
but also mutual support and collaboration. Recent additions to the United Hardware family include Lacey’s Plumbing & Heating, winner of the Best Multi Location Merchant of the Year at the recent Plumbing & Heating Awards, and Ger Malone in Limerick. Success stories such as Greenline Plumbing Supplies, Barretts of Maynooth Homevalue, O’Higgin’s Homevalue, and West Cork Building Supplies Homevalue highlight the tangible benefits of joining the cooperative. Access to exclusive supplier offers, terms, own-branded products, rebates and trade shows has not only improved margins but has also set members apart from local competitors. In the ever-changing landscape of heating, plumbing and retail, United Hardware DAC distinguishes itself not only as a cooperative but as a driving force supporting independent heating and plumbing merchants towards shared success and industry leadership. For further information on joining United Hardware, please use the contact details below. T: +353 (0)1 461 1800 E: info@unitedhardware.ie www.unitedhardware.ie
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NEWS
INSTANTOR’S NEW PUSH-FIT SOLUTION OFFERS
PLUMBMASTER HOSTS QUESTION TIME EVENT WITH SUPPLIERS AT MOURNE MOUNTAINS BREWERY
HASSLE-FREE INSTALLATION
Mourne Mountains Brewery in Warrenpoint was the setting for
Plumbmaster’s most recent Question Time event showcasing its latest products to the trade. Manufacturers present at the evening event, held on February 22, included Grant, EPH Controls, Harlequin and Worcester Bosch. A Q&A session with the industry experts generated some great questions from the audience and was followed by light food and drinks and a craft beer tasting, in an informative and fun-filled evening for suppliers, customers and guests. The event also offered an opportunity for Northern Ireland’s plumbing sector to network and connect with peers and leading suppliers into the trade.
Instantor has launched a new push- fit solution for gas systems, which is up to 70% faster to install than traditional methods. Paktermo by Instantor uses a range of corrugated stainless-steel tube and brass fittings to connect to gas meters, gas boilers and gas-related installations. With no need for hot works permits, Paktermo by Instantor facilitates safer work environments and hassle-free installation with less tools required. Designed with installers in mind, fittings and tubes are suitable for indoor and outdoor use with no need for tape due to the use of heat shrinking on pipe sleeves which are double wrapped for extra durability. Paktermo by Instantor offers reusable fittings that feature a click-fit locking mechanism, making them installer- friendly. This launch complements Instantor’s new Gas Copper Press Fittings, which can be used alongside Paktermo by Instantor. Approved by accredited institutions such as BSI and DVGW, and backed by a 10-year guarantee, Paktermo by Instantor offers streamlined solutions for gas installations. www.instantor.ie
Plumbmaster extends its thanks to all those attending, as well as the
manufacturers presenting at the event and Connaire McGreevy’s team at Mourne Mountains Brewery. www.haldane-fisher.com
AQUALLA LAUNCHES NEW RANGE OF BATHROOM MIRRORS
Leading brassware brand Aqualla has unveiled a striking new range of mirrors combining sleek, contemporary aesthetics with smart features. Wireless charging pads, ambient colour change options and Bluetooth technology are among features transforming bathrooms into luxurious retreats. All new mirrors feature either LED back or front lights, with Horizon, Pebble, Gallery, Solaris, Vision and Linea Charge all fitted with a heated demister pad to prevent condensation, even while showering. Studio pairs iconic retro glamour with integrated LED fittings. Made from durable 5mm safety-backed glass, every mirror comes with portrait and landscape fitting options to suit all customer preferences and a five-year warranty. Ruth Black, Managing Director at Aqualla, said, “Our existing mirror portfolio has been incredibly popular, making it a growing category for us as a business and one which we are keen to expand and diversify. “These trend-led new designs cater to all interior tastes, whether customers are looking for a contemporary statement mirror, or a nod to traditional styling.” www.aquallabrassware.com
The intriguing Pebble mirror.
Horizon features a unique three-quarter circle design and LED backlight.
Paktermo by Instantor is a new push-fit solution for gas systems.
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BATHROOMS
DISCOVER THE SHOWSTOPPER
DAVENPORT RANGE, FROM THE NEW NIKO
Niko Bathrooms has launched its much- anticipated 2024 Collection, an ensemble of bathroom furniture redefining luxury and functionality. Step into a realm where traditional charm meets contemporary allure, where meticulous craftsmanship meets modern innovation. The spotlight of this new collection is its unique and exquisite furniture ranges, each boasting distinctive features setting them apart within the realm of bathroom design. Contact your area sales manager today and get inspired. T: +353 (0)1 4000 000 E: sales@nikobathrooms.ie www.nikobathrooms.ie BATHROOMS COLLECTION… A symphony of styles
Davenport in Goblin Green.
Davenport in Cream.
DAVENPORT: WHERE TRADITION MEETS CONTEMPORARY Davenport boasts double oak-lined storage compartments concealed behind intricately carved doors featuring soft-close hinges for modern convenience. With a generous width of 800mm, the Davenport offers ample space to stow away bathroom essentials. Choose between polished nickel or brushed brass handles. Opt for a Marmo Romeo marble effect or plain Glacier White worktop to customise the look. The waterproof Goblin Green or timeless Cream finishes add a dash of personality to bathrooms of all sizes, making the Davenport a true showstopper.
KOLOUR: LET VIBRANT COLOURS SPEAK VOLUMES In the Kolour collection, Niko Bathrooms lets colour take the lead. Create a contemporary haven with Soft Black, a deep, non- reflective matte finish pairing effortlessly with matching handles and accessories. Transport bathrooms to warmer climes with the distinctive Tuscan Red,
Soho is available in Natural Oak and Natural Beige.
SOHO: A FUSION OF NATURE AND MODERNITY Introducing Soho, a collection cleverly utilising textured, deeply fluted door fronts to create a captivating focal point in bathrooms. Available in Natural Oak and Natural Beige, the handleless design in fluted wood grain adds a wow factor. With Blum Technology boxes, soft-close doors and drawers, and a sculpted ceramic basin, Soho epitomises cabinet quality and durability.
Kolour Tuscan Red.
adding a touch of warmth that complements natural accessories and elevates the overall aesthetic. Whether your customers find inspiration in Davenport’s traditional charm, Soho’s modern wow factor, the timeless appeal of Clarity or the bold statements of Kolour, the new collections are more than furniture.
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FOCUS ON BOILERS
MANUFACTURER - NAVIEN
NAVIEN UK TECHNICAL DIRECTOR SEAN KELEHER DISCUSSES HOW THE FIRM’S AWARD-WINNING RANGE OF NEXT-GENERATION BOILERS HAS LED TO A NEW COMBI CROSSOVER CATEGORY… Reinventing what is possible for hot water comfort
A global operator with a 45-year heritage in the heating business, Navien is supplying the Irish market with its NCB ON range of boilers delivering consistently hot water in larger homes without a cylinder. Traditionally, combi boilers have been unsuitable for installation into larger multi- occupancy properties, particularly those with several bathrooms or en-suites. Navien has broken the mould with its ON technology, delivering a combi boiler without the cylinder, slow heat-up times or low flow rates. Backed by the efficiency and intelligence of pioneering technology and expert technical support, the range is available with up to 12-years warranty to give customers peace of mind. The NCB ON range has reinvented what is possible in larger homes, with the frustration of showers and taps fluctuating between hot and cold a problem of the past. The boilers within the range are an added bonus for customers who would like to add value to their home by creating space for additional storage or a small WC. Water-adjusting and water-mixing valves within the boilers maximise hot water comfort by using sensors to keep the hot water outlet at a consistent temperature. If water is not hot enough, the water- adjusting valve will slow down the water, so it can be heated up to the required level. If too hot, it will blend in cold water with the water-mixing valve to bring the
Creating its own home heating category for larger homes, the NCB700 ON comes with an ErP A+ rating when used with Navien’s Smart Plus controller.
“The NCB700 ON was voted Domestic Heating Product of the Year at the 2022 Energy Saving Awards.”
temperature down to the right level. To boost water and energy savings, the NCB700 ON has a built-in secondary circulation pump and comes with a NaviCirc, designed to halt the secondary circulation if it senses the water temperature has gone above 35°C. This gives a fast hot water draw-off time and guarantees consistently hot water in customers’ homes, with the whole process taking an industry-leading nine seconds. All components, including the PRV, are easily accessible and identifiable to fix faults quickly and the boilers feature a keyless filling loop, the NaviFill, providing an easy method for customers to top up boiler pressure themselves. The NCB700 ON comes with an ErP A+
rating when used with Navien’s Smart Plus controller and boasts flow rates up to an industry-leading 22 litres per minute, an outstanding turn-down ratio of 15:1 and maximised recirculation of domestic hot water. These are just a few of the reasons why the NCB700 ON was voted Domestic Heating Product of the Year at the 2022 Energy Saving Awards. This summer Navien continues their commitment to bringing new innovative boilers to Ireland’s market, with the launch of its NCB500 System Boiler. Ideal for retrofit, the boiler can be installed into existing systems easily and is suitable for both small and large family homes. To find out more, visit https://navien.co.uk/professional
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C&F QUADRANT (NI) Unit 15Abbey Business Park, Mill Road, Newtownabbey, BT36 7BAT T: +44 (0)28 9036 5555 - E: michaelc@cfquadrant.com (RoI) Unit L40, Cherry Orchard Industrial Estate, Cherry Orchard, Dublin 10 T: +353 (0)1 6305757
FOCUS ON BOILERS
SUPPLIER - C&F QUADRANT
AIC’S HIGH EFFICIENCY CONDENSING BOILERS, SUPPLIED BY C&F QUADRANT, COVER A WIDE RANGE OF OUTPUTS SPANNING COMMERCIAL APPLICATIONS… Keeping private and public sector businesses warm across Northern Ireland
A wide range of Nesta Chrome wall-hung cascade boilers have been supplied to commercial sites throughout Northern Ireland by heating and plumbing distributor and merchant C&F Quadrant Ltd. AIC’s high-efficiency condensing boilers cover a wide range of outputs, making them an ideal solution for a variety of applications from health and education boards to the hospitality sector. Ranging from 60kW to 150kW, the Nesta Chrome is characterised by high efficiency, a modulation ratio of 10:1, compact dimensions and its light weight. Offering flexible heating solutions for larger output requirements, the boilers can be installed in a cascade system. Cascade installation also ensures delivery of efficient modulation and minimal loss of output during servicing. With additional external
controls, up to six boilers totalling 900kW can be cascaded. The cascades can be installed in linear formation or back to back. The fundamental component of all Nesta Chrome boilers is a stainless-steel heat exchanger. The unique ‘firetube’ design is a product with market proven technology, manufactured and distributed worldwide for many years. The heat exchangers have been engineered for market-leading performance, making the boiler one of the most efficient in its class. To date, in excess of 500,000 firetube heat exchangers are delivering reliable service to satisfied customers worldwide. To find out more about C&F Quadrant, and how AIC boilers can benefit your next commercial project,
• Stainless-steel heat exchanger • Easy installation and serviceability • Compact dimensions • 5-year warranty on boilers • 10-year warranty on heat exchangers • Integrated stainless steel internal pipework • Lightweight casing Features and benefits:
call: +44 (0)28 9036 5555 or e-mail: gavin@cfquadrant.com
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FOCUS ON BOILERS
MANUFACTURER - BAXI
WITH ENERGY PRICES AN ONGOING CONCERN, BAXI TRAINING MANAGER IAN TROTT OFFERS RECOMMENDATIONS FOR OPTIMISING EFFICIENCY IN HOME HEATING SYSTEMS… How can installers boost boiler efficiency?
It has become common knowledge that homeowners are feeling the effects of high energy bills. As a result, heating engineers’ roles have become just as focused on advising on heating system efficiency as they are on fitting or maintaining heating appliances. The latest boiler technology arguably works at the highest possible efficiency levels, so it’s up to engineers to help eke out any further gains via other means. A whole array of design features ensure that modern boilers can warm a home using relatively little energy. Some models come in a range of outputs to minimise the risk of oversizing, while others are certified for OpenTherm to maximise the impact of controls.
That’s certainly the case with Baxi’s latest 600 and 800 Combi and System 2 boilers which both offer those features and many more besides. A correctly installed, commissioned, operated and maintained appliance is, however, only the start.
While engineers tend to focus on the boiler itself, it’s important to consider all factors that impact the home’s heat.
“The latest boiler technology arguably works at the highest possible efficiency levels, so it’s up to engineers to help eke out any further gains via other means.”
BEYOND THE BOILER
While engineers tend to focus on the boiler itself, it’s important to consider all factors that impact the home’s heat. Loft or cavity wall insulation, or
CONTROLS AND CUSTOMISATION Smart controls, such as Baxi’s uSense 2 smart room thermostat, allow
customers can expect on their bills if they have IFOS installed. It is also recommended that they talk about
Ian Trott, Baxi Training Manager.
changes to the customer’s heating system. For example, customers need to be aware of how weather compensation works on warmer days so they can rest assured that they will be warm – even if their radiators might not be. Conversations with customers are key to helping them save money and energy. Heating engineers have an opportunity to consult on household energy use and ensure their customers understand measures for optimising their system to better serve their family’s needs.
improvements to windows will have a positive impact on the building’s heat retention, enabling greater energy savings. Though not an installer’s specialism, these considerations can be made during any conversation with customers about heating efficiency. Similarly, Thermostatic Radiator Valves (TRVs) are integral to efficient boiler-led systems too, though many older homes don’t have them. Discussing the energy and cost benefits of TRVs will ensure homeowners can make informed decisions for their households.
users to see and adjust boiler settings, monitor energy use and control their system, all from a phone. They also make scheduling easy as users can pre- set desired temperatures for different days. Installers can help boost boiler efficiency by recommending weather compensation. Baxi’s IFOS (in-flue outdoor sensor) uses a sensor in the outdoor section of flue to register weather changes and adjust the heat output accordingly. Heating installers may discuss changes
For further information, visit: www.baxi.ie (RoI) www.baxi.co.uk/baxiest (NI)
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