FOOD LETTERS If you have a specific dietary requirement, please contact our Racecourse Reception and they will be able to advise you if we can cater for your requirement from one of our food outlets on site. If you have concerns or need to bring in your own dietary specific food or medication, we can supply you with a signed permission letter applied for 5 days in advance of the race meeting, which you will need to print and bring with you on the day. You will need to present this letter at the bag search area on entry. SENSORY ROOM Our sensory room is located in Box 4037 in the Main Grandstand and is open on all racedays excluding The Festival . The sensory room has been specially designed to provide comfort to people who have heightened sensory processing, which can include autism, if you require any more information on this please email cheltenham.accessibility@ thejockeyclub.co.uk or call our Accessibility number on: 01242 472593. There is no access to this facility from Best Mate.
SHORT TERM DISABILITIES Customer’s experiencing short term restrictions who have specific requirements are encouraged to contact our Accessibility number on: 01242 472593. CHILDS PLAY Child’s Play is specially designed area for the Racecourses youngest fans located in the Centaur building across from the Sales Arena. Designed for pre-school aged children, here you will find a quiet space to feed your baby, change a nappy and even heat up bottles. There are toys available to keep siblings entertained. Please note this is an accompanied facility only and children cannot be left. There is no access to this facility from Best Mate.
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