TROUBLESHOOTING
8.
Problem Possible Cause
Solution
Batteries are not inserted
Install 2 x AAA alkaline batteries
Install fresh batteries
Depleted batteries
Incorrect battery polarity Corroded battery terminals Poor contact of the ON button This is normal and is generated by light-path switchover during measurement. Please refer to the error-messages section.
Install batteries observing polarity Clean the battery terminals Press the button harder or send the unit for repair.
No Laser Beam
The tool clicks inside
N/A
The screen displays an error code.
Please refer to the error-messages section.
ERROR MESSAGES
Error Code
Cause
Solution
Change the target or affix a piece of white paper to the target.
The reflected laser signal is too weak.
ERR01
The distance to be measured is beyond the measuring range. The specified measuring range of this instrument is 0.05 ~ 60 m. The target at which the laser beam is aimed is weak at reflecting the laser beam.
Measure within the effective measuring range.
ERR02
Change the target or affix a piece of white paper to the target.
ERR03
ERR06 Low battery
Install fresh batteries.
When contacting ToughBuilt ® Industries, Inc. for customer service or guarantee claims, please be aware that the information on the registration form will be required.
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