Preparing for First Time Airline Crews Rooms
Room Selection Room location is one of the top priorities for Airline Crews. Ideal room locations will be standard King rooms on a top floor, away from the elevator, away from vending, away from any road/railroad noise and non-connecting. If crews must get connecting rooms, please have them connect with another crew member. This is not always possible, but a list of ideal crew rooms should be compiled and posted at all workstations, especially at the Front Desk and in Housekeeping. You will want to have about 150% of the peak number crew rooms available to choose from. For example, if your crew peaks at 12 rooms in one month, have 18 rooms designated as crew rooms. This will give you back ups in case of maintenance issues, rooms move requests and late departures. Room Preparation Prior to the start of your crew contract. Selected crew rooms should be placed out of order for heavy
Eng ineering PM’s and Housekeeping deep cleans. Key touchpoints to focus on for PM’s and deep cleans: 1. New linens and bedding free of stains/tears/wearing. 2. Shampooed/steamed carpeting. 3. Pull all furniture to dust/vacuum/clean behind and under. 4. Clean and thaw ice out of refrigerators. 5. Clean/replace shower caulking and grout. 6. Ensure HVAC/PTAC units are cleaned and functioning well. 7. Add USB ports to the nightstand if none are in place.
a. HD Supply - Brandstand CubieMini® Power and Charging Station b. HD Supply - Brandstand CubieTime Single Day Alarm Clock, 2 Power Outlets, 2 USB Charging Ports, Black 8. Ensure TV’s, phones, remotes , coffee makers and alarm clocks are all functioning. 9. Ensure new batteries are placed in smoke detectors, door locks and TV remotes. 10. Ensure door viewers are functional with covers. 11. Clean sink and tub drains. 12. Check outlets, switches, lamp rockers. 13. If you do not have microwaves in the room or out for public use, ensure you have a stock available upon request. 14. Guest room directories are functioning properly on TVs. If this is not available at your hotel, work with Renee Lubinski to get a QR code created to be placed in each guest room. Room Attendants and Engineers should be specifically trained to check all of these items during daily cleaning and quarterly PM’s.
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