Learning Journey
#1 1 – 6 Months Familiarization and Departmental Rotation
Key Learnings: - NCO
- Rotation within his/her Department > MT will get to be trained in various functions of the dept - Compulsory Trainings
#2 7 – 12 Months Departmental Rotation: MT will be assigned in different departments so they will have hands-on training experience in various functions of hotel operations that are related to their final department.
#3 13 – 18 Months 1 st Placement : From 13th to 18th month in the programme, MT will embark into his/her chosen department
Key Learnings: - Project Assignment - SOPs, Dept Policies/Roles & Responsibilities as Junior Leader - Leadership Programme
Key Learnings: - On-the-job training - Harvard Manage Mentor - Commercial Learnings - 7 Habits for Highly Effective People
#4 19 – 24 Months 2 nd Placement: MT to be given a responsibility of L. 3 or Assistant Manager and receive the training accordingly
Key Learnings: - Business Acumen / Specific Commercial Learnings - Project Presentation & Final Evaluation
#5 25 th Month At this stage, successful MT who received minimum of 3 ratings will be considered to be placed at a Shangri-La hotel in the world in a L. 4 or L.3 position subject to availability of the position.
#Coaching Sessions On monthly basis, MT is required to have a monthly coaching session by his/her respective division head together with LDM.
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