08121425 Master Surveillance - Level I Book

3/28/25

Areas of Responsibility † Mandatory observations: Ø Drop/count team(s) Ø Transaction/win verification † Assigned observations † Table games † Back of house † Any immediate threat to safety/health

Surveillance Level I

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IOU Patrol

When not responding to service calls, Surveillance personnel should be actively patrolling respective areas of responsibility. When patrolling personnel should pause at each game/area and apply the I. O. U. patrol technique

I dentify O bserve U nderstand

Content Credit: Derk Boss

Surveillance Level I

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