3/28/25
Areas of Responsibility Mandatory observations: Ø Drop/count team(s) Ø Transaction/win verification Assigned observations Table games Back of house Any immediate threat to safety/health
Surveillance Level I
15
IOU Patrol
When not responding to service calls, Surveillance personnel should be actively patrolling respective areas of responsibility. When patrolling personnel should pause at each game/area and apply the I. O. U. patrol technique
I dentify O bserve U nderstand
Content Credit: Derk Boss
Surveillance Level I
16
8
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