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Assigning the Investigations
• How are reviews assigned to the surveillance department? • Discussion
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Assigning Reviews
• If you are the one responsible for assigning reviews, make sure that you have the following in place: Ø Investigations/Review Logs: This can be in any style, alphanumeric, or a code followed by the Surveillance department. Ø Properly Trained Surveillance Agent/Officer: Many of us have Compliance investigators, and they are trained in all aspects of the casino. However, it's essential to realize that some investigators may excel in certain areas of the Casino More than others.
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