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- Alarm and security systems - Lift emergency lines - Payment terminals (EPOS) - Fax machines and modems
If your business continues to rely on these services without upgrading, you could face sudden loss of functionality. That could mean interrupted customer service, non- functioning payment systems, or even compromised safety equipment. Why It’s an Opportunity While the change may sound daunting, the switch-off presents a real opportunity to modernise communication infrastructure. VoIP and cloud-based telecoms offer businesses lower call costs, the flexibility to use numbers across multiple devices, and advanced features such as video integration, voicemail-to-email, and call analytics. For many SMEs, upgrading now also means improved collaboration for hybrid working and the ability to scale quickly without heavy upfront
investment. Rather than seeing the switch-off as a disruption, businesses can view it as a chance to future-proof operations. Action Plan For Businesses To prepare for the PSTN switch-off, businesses should follow a clear plan: 1. Audit systems: Identify every device or service still using PSTN. 2. Check your area: Use Openreach’s postcode tool to see if Stop Sell applies. 3. Choose a solution: VoIP, SIP trunking, or UCaaS may suit different needs.
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