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Conclusion: The PSTN switch-off is not a distant milestone—it is an active process already shaping UK telecoms. With millions of businesses impacted by Stop Sell restrictions, waiting until 2027 is risky. By acting now, UK businesses can avoid service disruption, reduce telecom costs, and benefit from modern features that improve flexibility and productivity. Far from being a headache, the switch-off is a chance to upgrade and strengthen your organisation’s communications for the future.
4. Plan the migration: Budget for hardware upgrades, such as IP phones or headsets, and allocate time for staff training. 5. Port numbers and test: Run trials before making a full cutover. 6. Train staff and communicate: Ensure your team understands the new systems and inform customers if processes change. Handled early, the transition can be smooth and even cost-saving.
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