A publication of Crest Foods Co., Inc. PO Box 371 • Ashton, IL 61006 • Phone: (815) 453-7411 • Fax: (815) 453-2646 Jeff Meiners, President • Steve Meiners, V.P. Corporate Sales Mike Meiners, V.P. General Mgr Contract Mfg. • Cheri Kemp, Editor “Crest sells quality products and service – at a profit when we can, at a loss if we must – but always quality.” Copyright 2016 The week of December 14th the Tech Service group for the Crest Foods Ingredient Division, under the direction of Tommy Hamm (Director of Tech Service), held a week long meeting. The off-site location selected was The White Pines Inn in Mt. Morris, IL. In attendance from the Tech Service team were Max Ballard, Tom Clayton, Steve Starke, Brian Hamm, Lee Hall, Nathan Tippie, and Al Duthie. Also in attendance for discussion of ideas during the week included Steve Meiners, Terry Anderson, Jim Schultz, and Janet Sutton. The annual meeting serves as a step-up from the routine conference calls held every 6-8 weeks during the course of the year. The annual meet- ing is valuable to the group in allowing members to be in the same room for productive interaction and discussion of new ideas. The normal work schedule for Tech Service (group members spread out over the entire country) sim- ply does not allow this to occur. General subjects discussed included: 1-Ways to improve support to the Crest Foods Ingredient Division Sales Group. 2-Discussion of where to anticipate much of the time and attention required for 2016. 3- How to oper- ate differently for effectiveness and do things to separate the group from the competition. 4-Finding ways to up- grade the level of service needed by Crest Foods customers. Specific topics presented during the week included: A focus on aseptic processing of dairy products; The new fermented milk manual; Ultra filtered milk and subsequent use in fortification application; HTST (High Tempera- ture Short Time) processing and communicating better with use of the Information Technology offered by Crest Foods. On Friday, as each person left the meeting to return home, although tired, there was a new sense of group direction, commitment and energy level heading into the new calendar year. Crest Foods Technical Service Meeting by Al Duthie
January, February & March 2016 Crest Ink 27
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