Team Matters October 2021

‘VERY BLESSED TO BE WITH AVERITT’

25-YEAR TRUCKLOAD DRIVER TALKS ABOUT OUR CULTURE

Cookeville Truckload driver TIM FORD has seen that culture up close for 25 of those years, and he says it’s easy to see why we’ve experienced continued success. “From what I’ve seen, other companies can’t match Averitt with our equipment, how our drivers are treated, and how the culture is very caring and how we treat everyone,” Tim explains. “It really amazes me how 25 years have gone so quickly. I feel very blessed to be with Averitt.” Tim initially came to Averitt because he wanted to have weekly home time – at his previous job, he was on the road 3-6 weeks at a time. “At first, I was just amazed that they said I’d be home weekly,” he recalls. “Across the board, there were a lot of things that made me think I would make my career with Averitt.” Tim points out our top-notch equipment and our benefits as two more reasons he’s glad to be part of the Big Red team. “The equipment is so much newer and so much better. The benefits are fantastic, and you’ve got the 401(k) and Profit Sharing plan,” he says. “You see what other companies have, and they’re so far behind what Averitt offers.” In his role as a Truckload driver, Tim is particularly thankful to be able to take advantage of the many amenities of our secure facilities. Our people and our culture are among the most important reasons we’re able to celebrate 50 years as a team.

Cookeville Truckload driver TIM FORD (right), shown with GARY SASSER (center) and Truckload operations leader LYLE DANIELS (left) in 2016, has seen our unique culture up close for 25 years.

“The service centers are great,” he says. “You’ve got everything that you could possibly want or need there. I prefer staying at the service centers, because it’s quieter, and you’ve got fuel, showers and the truck washes at a lot of them. How many other places could you go where you have facilities like the Driver Support Centers with big, cushioned chairs?” On top of all those things, Tim shares a story about GARY SASSER that highlights our people-focused culture. “At one point when I was working a dedicated run to El Paso, we got back in on Christmas Eve,” Tim recalls. “Mr. Sasser came over to the Cookeville service center and met us when we got in to wish us a Merry Christmas. I thought that was great, and it was super special.” Tim adds, “I think all those things are why we’ve had 50 years of success, and I think that will be the major reason we’ll keep going and do as well as we’ve done. We’ve done some fantastic things, and I think we have a great, bright future ahead of us.” T m

FANTASTIC FOUR … AGAIN! Because of our commitment to delivering outstanding service, our customers have let us know howmuch they appreciate it. We were recently recognized for the 23rd consecutive year with Quest for Quality awards, which are based on customer feedback and are among the most recognized in the industry. Averitt Earns Four Quest For Quality Awards Also because of your efforts, this year

information technology, customer service, and equipment and operations. This year’s awards show the continued respect that Averitt has earned for decades. Since 1999, we’ve earned at least one Quest for Quality award every year, and no other carrier in the South has earned more Quest for Quality awards than the Big Red team! Recognition like this is one of the many reasons we’ve been a transportation leader for 50 years. Thank you for all you do to make it happen! For more information about our Quest for Quality awards, log on to InsideAveritt.com/QuestForQuality2021 . T m

marks the third consecutive year we were honored in four categories! Averitt placed second in the South/South Central Regional LTL and Expedited Motor Carrier categories and we also received recognition in Full Load Dry Freight, and Value Added Warehousing and Distribution Solutions. Management, which is one of the most respected and widely read publications in the transportation industry. Logistics Management determines the winners by surveying thousands of customers on criteria such as on-time performance, value, The Quest for Quality awards are announced each year by Logistics

4 AWARDS IN 2021 Quest Quality For

THANK YOU FOR YOUR CONFIDENCE IN NAMING AVERITT YOUR #1CHOICE!

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50 YEARS

FUTURE

PROUD OF OUR FIRST

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