Timelines and Deadlines - Throughout the Process • Regular updates to the Relocation Department • Assist customer with offer and inspection processes • Notify Relocation Department within 24 hours of pending sale • The two weeks prior to close can be crucial • Keep in touch with customer, Relocation Department, and referring management company to ensure all are aware of any needs and what is going on. • Attend walk through with customer • Attend closing and verify information on closing document is correct • Send closing documents & copy of commission check to Relocation within 24 hours • Make personal contact with customer one week after close
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