Top Ten Service Issues 1. “My agent contacted me once and I never heard from them again.” 2. “My agent set me up on an automatic listing portal and never contacted me again.” 3. “My agent kept showing me houses that did not fit my criteria.” 4. “My agent did not seem knowledgeable about the area.” 5. “I indicated to my agent that text was my preferred method of contact and he kept calling me while I was at work.” 6. “My agent acted like they were representing the seller’s best interest and not mine.” 7. “My agent was not knowledgeable with all types of financing.” 8. “I was a first time home buyer and my agent was too busy to really explain all of the necessary information I needed to know.” 9. “My agent did not communicate all of the local real estate practices and procedures in the new area.” 10. “Lack of availability and inadequate follow-up.”
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