Snapshot of the insights, initiatives, and learning highlights from 2025 from Sales & Commercial Excellence at SITA.
2025 Newsletter
Left to right: Akanksha, Ranvijay, Vaibhav, Somya, Rashmi
We had a wonderful time meeting many of you this year, collaborating in workshops, exchanging ideas, and learning from one another. Your engagement and feedback have been invaluable. Thank you!
We’re committed to continually improving our programs with practical skills and resources to support your success. This year, we launched the Solution Engineering Onboarding program and are enhancing the Salesforce learning experience. We also gave you access to 'working sessions' to sharpen your skills on your Negotiation preparation, Capture planning, and Customer engagement for your live opportunities.
We appreciate your partnership in building a strong learning culture and look forward to bringing you even more in 2026!
Warm wishes, The SCX Team
Year in numbers
Participation rate
Total learning hours
368
Nominations
5012
336
Attended
251
Upski l led
Unique learners
Average learning hours
259
19
Training particiaptation by profession
Participants rating
*All data is current through the end of Q3.
Sales & Commercial Excellence
The impact we made
Reported ROI for Challenger & Negotiation till Q3
$9.7M TCV
What do participants say
Living Challenger certification
35
6
5
Bronze - 35 Silver - 6
Gold - 5
Sales & Commercial Excellence
Learner stories & reflections
Challenger Foundations
Negotiation Skills
Capture Planning
Sales & Commercial Excellence
gallery The
unseen
Sales & Commercial Excellence
Highlights ‘25
SCX Hubsite re-launch
Our updated SCX Hubsite is now live — redesigned for easier navigation and faster access to everything you need. Don’t miss the new Insight Library – a collection of customer presentations, product messaging, and other insights that can help you draw inspiration.
Click here to explore the detailed site.
SCX Learning Community
We’re excited to introduce the Sales & Commercial Excellence Learning Community, created to bring together learning paths for Sales and Presales. Here, you’ll find structured journeys on core skills, along with industry-focused learning that supports capability building across SITA.
Click here to explore the community today.
Solution Engineers induction program
Our 6-week SE Induction Program will be fully available soon. The first 4 weeks are currently live. It covers the full solutioning lifecycle with microlearning, videos, SME demos, and domain-specific scenarios to help new SEs ramp up with confidence.
Click here to access the detailed learning path.
Sales & Commercial Excellence
What’s coming your way in 2026
We’re excited to share a glimpse into how learning and enablement will continue to evolve next year.
Our 2026 plan is designed to strengthen the core skills that power your daily performance, while also building the strategic skills required to support the GEO Transformation.
More details are coming soon.
Contact us
Sales & Commercial Excellence © 2025 SITA. All rights reserved. For internal use only.
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